Skyline

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  • 1.  Skyline Log Assist Insufficient Privileges

    Posted Feb 26, 2021 10:44 PM

    Greetings all. Still having difficulties getting Log Assist to recognize sufficient privileges for the feature to be enabled. This week even freshly deployed a v2.7 collector and linked to vROps, during which process deleted the former service account and started with a freshly cloned role and then added all privileges required in KB (https://kb.vmware.com/s/article/59661) (including the Cryptographic options since this is on a vSAN (encrypted) stretched cluster).

    Any ideas on whats missing here? Attaching images for clarity.

    2021-02-26_skyline-insuff-privs.png2021-02-26_skyline-privileges.png



  • 2.  RE: Skyline Log Assist Insufficient Privileges

    Posted Mar 01, 2021 06:19 PM

    Hi  

    Welcome to the Skyline Community!

    As per the screenshot shared, I see that the “Storage views. View” privilege is not assigned to the skyline read-only role. Kindly assign the same and wait for a couple of hours for the collector status to update.
     
    Also please check if this role is assigned to the skyline user at the vCenter permissions tab.

    Refer the KB article: https://kb.vmware.com/s/article/59661
     
    Regards
    Triveni Shanwad 
    VMware Support Moderator


  • 3.  RE: Skyline Log Assist Insufficient Privileges

    Posted Mar 01, 2021 06:27 PM

    thank you for your reply. i noticed that privilege was missing just a bit ago and have added it. also, usage was defined at the datacenter level, rather than the vcenter level, so that has been adjusted, as well. i didnt realize it was going to take so long to reflect the changes, as skyline-advisor was showing successful updates every twenty minutes or so- id restarted the collectors and went back to see if the 'insufficient privileges' notice had gone away, but it had not. ill check again in a few hours as has been suggested. will update with status upon confirmation; thanks again.



  • 4.  RE: Skyline Log Assist Insufficient Privileges

    Posted Mar 01, 2021 07:11 PM

    Hi  

    Thank you for the update.

    Please find the steps below to manually re-validate account permissions.

     
    Go to the Log assist tab and select any random SR,
    Click next
    Click on the re-validate button
    Re-validation takes about 5-10 min to complete and update the status on Advisor.
     
    Regards
    Triveni Shanwad 
    VMware Support Moderator


  • 5.  RE: Skyline Log Assist Insufficient Privileges

    Posted Mar 02, 2021 07:20 PM

    Today the collector configuration no longer displays the 'insufficient privileges' message. Thank you for the assistance.