Skyline

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  • 1.  Skyline Enabled Entitlement

    Posted Jun 15, 2018 12:42 PM

    I received the email inviting me to deploy Skyline, but I get this error during setup when I try to link my account:

    The My VMware account or EA number you have selected is not associated with a Skyline enabled entitlement account. Please visit https://www.vmware.com/support/services/skyline.html to signup to be a part of our next adoption wave.



  • 2.  RE: Skyline Enabled Entitlement

    Posted Jun 15, 2018 12:55 PM

    I am seeing the same exact issue



  • 3.  RE: Skyline Enabled Entitlement

    Broadcom Employee
    Posted Jun 15, 2018 01:03 PM

    Hello

    Could you please share the below requested details, So that we could investigate in the back-end and update you with the correct details.

    1. What is the name of the company.
    2. Let us know the EA number for which you have received the invite.
    3. What is the User ID using which you tried to register Skyline Collector.



  • 4.  RE: Skyline Enabled Entitlement

    Posted Jun 15, 2018 01:05 PM

    1.  ShutterStock

    2.  EA 111642556

    3.  mcannella@shutterstock.com

    Congratulations! You have been selected to participate in the Early Access release of VMware Skyline. This continues the successful rollout of proactive support to Production Support customers.



  • 5.  RE: Skyline Enabled Entitlement

    Posted Jun 15, 2018 02:27 PM

    I am experiencing the same exact issue. Please Help!



  • 6.  RE: Skyline Enabled Entitlement

    Broadcom Employee
    Posted Jun 15, 2018 04:49 PM

    Hi,

    We will continue to assist you on the new thread you have created for this issue.



  • 7.  RE: Skyline Enabled Entitlement
    Best Answer

    Broadcom Employee
    Posted Jun 15, 2018 08:04 PM

    Hello MTomParker,

    Please be advised that we currently have Skyline Collector registration issues. If you get the following message when attempting to register, please note we are working on resolving this. We expect this to resolve within the next 2 to 3 days, we will update this post when the problem is resolved.

    “The My VMware account or EA number you have selected is not associated with a Skyline enabled entitlement account. Please visithttps://www.vmware.com/support/services/skyline.html to signup to be a part of our next adoption wave.”



  • 8.  RE: Skyline Enabled Entitlement

    Broadcom Employee
    Posted Jun 18, 2018 02:48 PM

    Hello MTomParker,

    The issue is addressed from our end. Please register and let us know if you have any further challenges.

    Awaiting your response.