This discussion is around Getting Started and Common Questions related to the Skyline Collector virtual appliance.
Q. Do I have to install the Skyline Collector to participate in the pilot for Production Support?
A. Yes, the deployment of at least one Skyline Collector is required in order to participate in this pilot.
Q. What if I want findings and recommendations for more than one vCenter Server / NSX Manager?
A. You can connect multiple vCenter Servers and NSX Managers to a single Collector. You can connect up to 10 endpoints (vCenter Server / NSX Manager) to a single Collector.
Q. Can I install multiple Collectors for organization and management requirements?
A. Yes, you can install multiple Collectors within your environment if required for organization and/or management requirements. Please use the same My VMware account during registration of each additional Collector installed.
Example:
Collector > My VMware Registration (same email across all Collectors) > Attached Endpoints (vCenter Server / NSX Manager)
Collector 1 > myemail@domain.com > vCenter1, vCenter2, NSX1
Collector 2 > myemail@domain.com > VDIvCenter1, VDIvCenter2
Q. What if I have vCenter Servers and NSX Managers that are geographically dispersed?
A. We recommend installing a Collector for each geographically dispersed endpoint. Therefore, if you were to have endpoints in Seattle, Omaha and New York City, we recommend installing a Collector at each of those locations (Seattle, Omaha, New York City) and connecting each Collector to the endpoints local to each location.
Q. Do I need to login to the Collector UI after I have completed installation and configuration?
A. The Collector is designed to be low-touch. Reasons that you would need to login to the Collector UI include adding a vCenter Server/NSX Manager, removing a vCenter Server/NSX Manager, configuring a proxy, changing the account password or troubleshooting endpoint collection or the Collector itself. There is no information provided within the Collector related to the delivery of proactive support.
Nick Fritsch,
VMware Technical Marketing Manager
