Skyline Advisor doesn't show any inventory

[GregEdwrad]

I deployed a Skyline appliance last week and got it connected to my vCenter 6.5 appliance.  The collector shows green for all statuses but Skyline advisor shows 0 VCs collected, 0 hosts, 0 VM's.  I have configured a custom role with read-only plus the 4 global permissions that VMware says are needed for Log Assist, but Log Assist also has no inventory to select.  I haven't found anything in VMware KB or on the web for similar issues.

[Narasimha_Pras1]

Hi,

Please share the collector ID, I will verify the status and update you.

[GregEdwrad]

Hello,

Collector ID is c0e13852-5fc9-43b6-b653-0553e67593d1 .

Thanks,

Greg

[Narasimha_Pras1 · Accepted solution]

Hi,

Thank you for sharing the collector id. Please restart the collector and check the status after 48 hours and update us.

[GregEdwrad]

Okay, thanks.

[Narasimha_Pras1]

Hi,

Please let me know if your Skyline collector is working fine now.

[Narasimha_Pras1]

Hi,

Please let me know if your Skyline collector is working fine now.

[Fanman76]

We have the exact same issue.

Collector ID: 9970059c-1144-4ae6-8c1c-03ec36dbce0b

[Narasimha_Pras1]

Hi,

I have done a backend check. Please confirm if it is working fine now.

[Fanman76]

Nope, still the same issue.

All lights on green, but no items in the inventory.

[Narasimha_Pras1]

Hi,

Please share a screen shot of your advisor with blank inventory. Also please let us know your availability for a web ex session to work on this issue.

[Fanman76]

It seems that over the weekend, the inventory got populated. I have all my nodes visible now.

Thank you for your time.