Retreive account used in the collector

[Gabrie1]

Hi,

Someone installed the collector but forgot what account was used. Now 1 out 5 vCenters give a privilege error but we can't figure out what account Skyline Collector is using to logon to our vCenters. When managing existing collectors, I only have the option to remove the collector.

Regards

[Aditya2018 · Accepted solution]

Hello Gabrie​

You can change the vCenter configuration from the Collector admin page (https://<collector Ip>)

• Logon to collector Admin page with 'Admin' account.
• Go to configuration Tab
• Click on vCenter
• Select the vCenter and click on 'Edit'
• Update the vCenter details

Once the changes are made on the Collector, the changes will reflect in the next 48 to 72 hours on Skyline Advisor.

[Gabrie1]

Aaaah, there it is 🙂

Thanks