sometimes the log upload process of huge files of NSX-T fails with following error: "We were unable to transfer the support bundle. ". Did someone face the same issue? Which are the possible reasons for that? Bellow and screenshot of the error:
Thanks in advance.
Welcome to Skyline Communities!!!
The possible reasons for log failures while uploading huge files can be any of the following reasons:
• A minimum of 3Mb/s external network bandwidth for the sending of large files (support bundles) could not have been met
• Proxy might not be configured to allow large files, in case of the proxy being used.
• If the log transfer request did not complete in the maximum allowed time of 6 hours
For more details refer to below KB: