How can I clear this?
Initiated an upload last week - VMware was able to assist but Skyline is stuck in this upload.
Thanks for the response
I removed the vCenter from the collector about three hours ago.
I have not added it back in yet - wanted to see if the Advisor cleared the stalled log upload.
The advisor still shows that vCenter and the stalled log upload attempt.
Thoughts?
FYI - I restarted the collector but it did not clear the stalled Log Assist upload indicator.
Any body with thoughts?
FYI - Updating to 2.4 did not clear the stalled entry either.
Hi,
Please login to the collector UI (https://collector_ip), go to configuration tab and remove the endpoint for which you initiated log transfer. Once done, Ideally log request should fail and you can reconfigure the endpoint. Also Please share your contact & collector details using the link below for further assistance, if required.
https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3
Thanks for the response
I removed the vCenter from the collector about three hours ago.
I have not added it back in yet - wanted to see if the Advisor cleared the stalled log upload.
The advisor still shows that vCenter and the stalled log upload attempt.
Thoughts?
Hi,
Please go to the log assist tab and click 're validate'. Verify the status of the removed vCenter in log assist after re validation.
Hi,
We have failed the 'in progress' log generation from the back end.