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dtaliafe
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Issue validating login credentials against backend database

When trying to access Skylline Advisor from my VMware portal I'm getting the error:

There was an issue with validating your login credentials against our backend database.

I was able to access our OSRs previously.  This just started with the switch to Skyline Advisor.  Thanks!

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VishShah
VMware Employee
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Issue is with Firefox’s Private Browsing mode, access to Advisor worked successfully after using the chrome in Incognito mode. Issue Resolved.

Regards Vishwajit Shah Skyline Support Moderator VCA-DCV | VCP5-DCV | VCP6.0; 6.5-DCV & CMA | VCA-DBT | VCAP60-DCV

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4 Replies
ksanders99
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I'm getting this message as well.

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VishShah
VMware Employee
VMware Employee
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Hello,

Please share a few details about your organization name and EA details, I will send you a private message so you can share these details on my official email.

Regards Vishwajit Shah Skyline Support Moderator VCA-DCV | VCP5-DCV | VCP6.0; 6.5-DCV & CMA | VCA-DBT | VCAP60-DCV
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PaulFreedman
Enthusiast
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VishShah​ Same issue here, could you please PM me.

Thanks

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VishShah
VMware Employee
VMware Employee
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Issue is with Firefox’s Private Browsing mode, access to Advisor worked successfully after using the chrome in Incognito mode. Issue Resolved.

Regards Vishwajit Shah Skyline Support Moderator VCA-DCV | VCP5-DCV | VCP6.0; 6.5-DCV & CMA | VCA-DBT | VCAP60-DCV
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