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Initial config proxy certificate error

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Hi! I'm trying to install skyline 2.6 but I keep getting a proxy certificate error.

I tried Network connectivity fails but it didn't solve my issue.

 

I could configure the proxy in the :5480 console without issues but there is no way to configure it in the wizard. Any ideas? Any way to bypass certificate trust validation?

 

Error:

Could not connect successfully! Please try again - Test failed - Couldn't perform test registration due to: UploadException: Failed to upload due to exception >>> HttpRequestException: Certificate is not trusted >>> CertificateException: Certificate is not trusted. This connection cannot continue >>> ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target >>> SunCertPathBuilderException: unable to find valid certification path to requested target

 

Thanks

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We solved this by accepting the proxy's certificate on java trust store.

Will try to post on my blog.


View solution in original post

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10 Replies
VMware Employee
VMware Employee

linxandrewmoore​,

 

Welcome to Skyline Communities!!!.

 

Thank you for confirming, that you have attempted the steps as listed in Network connectivity fails

Please confirm if there are any firewall rules, which might be blocking access to vcsa.vmware.com.

 

Kindly share the contact details by using the below link to further assist.

Smartsheet Forms

Sincerely
Srikanth HS
Skyline Support Moderator
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Hi Srikanth, I work with lucas and I've been assisting him.
We are using a transparent proxy on a mgmt network with no internet access, other vms configured with the same proxy can reach (for example) dockerhub or google 
The proxy has no certificate configured, so the steps detailed here https://communities.vmware.com/t5/Skyline-Community-Discussions/Network-connectivity-fails/m-p/27470... have no utility. 

We can get to the proxy and check it's functionality.
Also, if the proxy is configured via VAMI (or 5480 it checks almost instantly) but still we can not go on.

Please let us know.

Warm regards

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VMware Employee
VMware Employee

@nachogonzalez ,

Please configure proxy from Skyline Collector UI.

1.Open a web browser and enter the URL for the Skyline Collector(https://skyline_collector_ip_address_or_fqdn)
2.Enter the user name admin and associated password.
3.Configure Proxy and perform test connectivity

If the connectivity fails, log into the Skyline Collector VM console using root and associated password from webclient.
Execute the below command and share the result

curl -v telnet://vcsa.vmware.com:443 -x http://proxyserver:port -I -k -u username:password.

Kindly share the contact details via the below link so that we can connect to further troubleshoot

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

 

Sincerely
Srikanth HS
Skyline Support Moderator
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Hot Shot
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Hi there! Thank you for your reply.

Unfortunately I'm still getting the same error:

lucasbernadsky_1-1605187242669.pnglucasbernadsky_2-1605187481178.png

 

Admin interface proxy works fine and can download updates succesfully.

I think I will contact GSS and open a SR

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Contributor
Contributor

I am facing this same issue, did you get anywhere with GSS on this?

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VMware Employee
VMware Employee

@Doc_r,

Welcome to Skyline Communities !!!

Kindly confirm if you are also using Proxy? Share the output from the below command

curl -v https://vcsa.vmware.com:443 -x http://proxyserver:port -I -k -u username:password.

Also, share the contact details via the below link so that we can connect to further troubleshoot

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

 

 

Sincerely
Srikanth HS
Skyline Support Moderator
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We are currently working on it.
@lucasbernadsky will share the results.

Just to know, do you have a transparent proxy?


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We solved this by accepting the proxy's certificate on java trust store.

Will try to post on my blog.


View solution in original post

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VMware Employee
VMware Employee

Hi @Doc_r 

I'm eager to know if the last response on this thread helps you too.

Awaiting your response.

Regards,
Eddie

Edwin Fernandez
Manager, Skyline Support
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Contributor
Contributor

Sorry for the late reply on this.

I was able to get connection working after a couple of tries and recycle of appliance.

Not sure as to the full resolution, but my connectors are up and running without issue.