Host Connectivity issues after upgrade Skyline version from 1.3 to 1.4

[Vikramnaidu]

Hi All,

I am facing the Host Connectivity issues after upgrade Skyline version from 1.3 to 1.4. But still its showing 1.3 in  admin view.

VishShah​

Followed below steps:

1) Restarted the Endpoints

2) Deleted and tried to add endpoints ( Not getting deleting its exits same )

3) Restarted / Off / On the Collector from the console and VM level too.

Error:

at com.vmware.fieldtools.collector.provider.vsphere.vim.VcConnectionFactory.login(VcConnectionFactory.java:283)

at com.vmware.fieldtools.collector.provider.vsphere.vim.TokenLogin.login(TokenLogin.java:65)

at java.lang.Thread.join(Thread.java:1326)

at java.lang.Thread.join(Thread.java:1252)

at java.lang.Object.wait(Native Method)

Caused by: java.lang.InterruptedException: null

... 17 common frames omitted

at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2208)

at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2295)

at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2336)

at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3628)

2018-09-13 12:28:28,151 INFO [qtp1553886613-35] c.v.f.c.c.SkylineCollector [SkylineCollector.java:618] [] Setting endpoint 'enabled' field to: false for endpoint xxxxxxxxxxxxxx.

Regards,

Vikram Nadu. N

[VishShah · Accepted solution]

Hello Vikram,

Please let me know the Collector ID and few screenshots if possible also help us elaborating problem description in detail.

Let us discuss this issue on separate forum through official email.

[Vikramnaidu]

HI Vishwajit ,

I was just redeployed the appliance and its started working fine. Also i just tried to download the OSR report now but i am getting the report 11-Sep-2018 one. but today is 05-Oct-2018. Can you please check the same ASAP.

Regards,

Vikram Naidu. Nettem

[VishShah]

Hello Vikram,

Skyline Advisor has now gone live, and the link has also been enabled on myvmware. Skyline Advisor is the analytic dashboard for VMware Skyline customers to look up proactive findings and monitor the health of their environments. It is delivered to customers as a SaaS platform through the My VMware portal.

https://skyline.vmware.com/advisor

https://skyline-apps.vmware.com/advisor

With the release of Skyline Advisor, Production Support customers will be able to access their proactive findings and recommendations within Skyline Advisor only and will no longer receive Operational Summary Reports.

· Skyline Advisor comes with features and functionalities that include: A Skyline Advisor Homepage, Account Details page, a breakdown of a number of Proactive Findings based upon the level of severity and category, and OSR Library page.

To learn more about Skyline Advisor 1.0, click on the below links:

· Demo Video of Skyline Advisor _ https://www.youtube.com/watch?v=fb_51R9MMa0&feature=youtu.be

· Blog Post on Skyline Advisor _ https://blogs.vmware.com/kb/2018/09/vmware-skyline-advisor-now-available.html

· Getting Started with Skyline Advisor _ https://docs.vmware.com/en/VMware-Skyline/services/VMware%20Skyline%20Advisor%20Getting%20Started%20...

Please let us know if you experience any login issues.