This vCenter does not have a PSC and never had a PSC. All other vCenters connected without issue.
Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> https://vcenter.com:7444/sso-adminserver/sdk invocation failed with "org.apache.http.conn.HttpHostConnectException: Connect to vcenter.com:7444 [vcenter.com/10.8.6.3] failed: Connection timed out (Connection timed out)" -> Connect to vcenter.com:7444 [vcenter.com/10.8.6.3] failed: Connection timed out (Connection timed out) -> Connection timed out (Connection timed out)
The error implies an issue with connectivity between vCenter and Collector, the connection is timing out, which means an issue with connectivity.
Please login to the Collector Shell and check the connectivity, the following command would help:
# curl -v telnet://<vCenter FQDN>:443
Port 7444 is used only for vCenter version 5.5, itis depreciated from version 6. The configuration should automatically redirect to 443.
If you are using Custom SSO configuration, remove the port from the URL, it should work.
I will need to check the Collector logs and vCenter configuration to analyze the issue further, please share your contact details on the following form to setup a meeting: