Email to upgrade collector to 2.4, but already at 2.4

[jbgorrie]

We have one collector deployed.  The advisor portal says

>XXXXXXXX> v2.4.0.0

HEALTHY

Last Successful Upload: 4 minutes ago

I got an email that said

Our records indicate that you are using an older version of Skyline Collector. Collector v2.4 is the latest version, which includes enhancements such as new Findings and Recommendations,

So either it thinks I have two collectors, or your logic was not correct.

--

J

[mclopton · Accepted solution]

Hi J,

Apologies for the confusion. We intended to send the email to only those customers who have older versions of Collectors, but we sent the email to all Skyline customers in error. So, our logic was correct, but our execution was flawed.

Again, sorry for the inconvenience, and we promise to do better next time!

Thanks for reaching out!

Michelle