virtualg_uk
Leadership
Leadership

Couldn't register due to: TimeoutExpeption: null

When registering a new collector with a new token I am getting this error when trying to register the collector on the Skyline collector side:

Couldn't register due to: TimeoutExpeption: null

There is a proxy server in place and correct details added in the Network connectivity section (and the tests pass)

__________________________________________________________ Graham User Moderator http://virtualg.uk | @VirtualG_UK
0 Kudos
1 Reply
AjayChananaVMwa
VMware Employee
VMware Employee

Hello Graham,

Welcome to Skyline Communities!

Network connectivity test, only confirm its reachability to proxy and vcsa. However, We require a network to allow upload and download from skyline collector to below links.

To test the connectivity you may run below commands from Skyline VM Console.

curl -v https://vcsa.vmware.com:443

wget https://vapp-updates.vmware.com:443

Skyline External Network Connectivity Requirements

Machine

Connection To

Connection Type

Protocol

Port

VMware Skyline Collector

vcsa.vmware.com

HTTPS

TCP/IP

443

VMware Skyline Collector

vapp-updates.vmware.com

HTTPS

TCP/IP

443

Sincerely,
Ajay Chanana
Skyline Support Moderator
MCSE-2003/2008|RHCA|VCP-5/6/VCAP-6
0 Kudos