Vikramnaidu
Contributor
Contributor

Connection was Unsuccessfull.Are you using the correct proxy IP Addressand Port ?

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Hello All,

I am getting the error " Connection was Unsuccessfull.Are you using the correct proxy IP Addressand Port ? " after upgrading / deploying new as well when i do the initial configuration as Network  connectivity after deploying ( TEST CONNECTIVITY) . The same appliance was working fine older version 1.3. After migrating to 2.0 i am getting the error.

Let me know if any one have the solution.

Note: We are not using any proxy for this datacenter.

Regards,

Vikram.N

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi Vikram,

Thank you for the update. We will archive this thread, since you have opened an SR for this issue.


Best Regards,
Narasimha Prasad
Skyline Support Moderator

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi Vikram,

Please try a different IP address for testing and configure Skyline. If the issue persists, please share the required details using the below link and let us know your availability for a web ex session to work on this issue.

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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Vikramnaidu
Contributor
Contributor

Hi Narasimha,

Good Day!

I have already changed the IP address and tested the same but still no luck.

I am working in IST time zone from 10 Am to 7pm.

Monday to Friday.. Reach me at any time so that we will work.

Regards,

Vikram Naidu. N

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Please update required details and your contact number in the below sheet. This will be assigned to one of our engineers working in your time zone.

VMware Skyline Community - Smartsheet.com


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Can you please update your contact details in the below smart sheet, so that we can contact you.

VMware Skyline Community - Smartsheet.com


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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Narasimha_Pras1
VMware Employee
VMware Employee

Hi Vikram,

We are still waiting for your contact details to call you for assistance. Please confirm if you still need assistance. If yes, please update details in the below link.

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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Vikramnaidu
Contributor
Contributor

we have open case with Vmware team. Still we are working on it.

Regards,

Vikram 

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi Vikram,

Thank you for the update. We will archive this thread, since you have opened an SR for this issue.


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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