Cannot log into Skyline Advisor

[Varozza]

I just signed up for the first time earlier this morning. It was working at first but now I get this error when I try to log into the Advisor page:

There was an issue with validating your login credentials against our backend database.

For Premier Services entitled customers (BCS/MCS/HCS/Telco), please file a Support Request under Product "Skyline Advisor" to get assistance:https://www.vmware.com/group/vmware/get-help/

For Production entitlement support customers, please proceed to the Skyline communities for assistance:https://communities.vmware.com/community/vmtn/skyline

[Yuva_1990 · Accepted solution]

Hi ,

I see that you have registered the collector today.It will take minimum of 24 to 48 hours to get access to the advisor and see the findings.

Regards,

Yuvaraj.

Skyline Support Moderator.