Cannot Connect Skyline Appliance To Vcenter/PSC

[WillLakeStrata]

Hi,

We have deployed the Skyline 2.0 appliance into our environment and can get through to the configuration wizard but are getting stuck at Step 7 with the error:

If I manually browse to: https://str-psc1:7444/sso-adminserver/sdk  I get the following XML which looks incorrect?

Is anybody able to help? We have tried every possible combination of URL's/IP addresses and usernames and passwords. The username and password provided has access to the Vsphere client as you can login and browse the client no problem.

[ashwin_prakash]

Hello,

Welcome to communities.

Please confirm if you are using external PSC and if the domain name(vsphere.local) is customized.

[WillLakeStrata]

Hello,

Yes I can confirm we use an external PSC. We do not belive the domain name to have been customized but is there a way I can check to make sure?

[sri_vmware]

Hello,

Kindly run the command from PSC

If Windows machine

C:\Program Files\VMware\vCenter Server\vmafd\vmafd-cli.exe get-domain-name --server-name localhost

If appliance

/usr/lib/vmware-vmafd/bin/vmafd-cli get-domain-name --server-name localhost

[WillLakeStrata]

Hi, it is a Linux appliance (6.5). This is the output on the PSC server when I run the command in the shell:

[ashwin_prakash]

Do let us know if I could share a zoom meeting so we can connect to each other and take a webex.

[WillLakeStrata]

Hello, yes that is ok, please let me know the details so I can connect.

[ashwin_prakash]

I have shared the Zoom meeting details over a PM.

[ashwin_prakash · Accepted solution]

Thank you for your time over the webex.

Resolution:

1. Unable to ping vCenter using the FQDN.

2. Update Details for DNS , Domain name.

3. Configured endpoint vCenter with Skyline.

You should be able to access Skyline Advisor post 3 to 4 days.