After last autoupgrade my account's gone

[CFPUA]

I've had Skyline up and running for about 6 months with all my vCenters connected to skyline.vmware.com until after this upgrade. I logged in to check for that "inactive" glitch and it says "There is no account associated with your email Id."

[TriveniS · Accepted solution]

Hello CFPUA​

Welcome to communities !!!

From the query I understand that you are getting error while logging into skyline advisor.

Could you please try to open advisor page in Incognito window and make sure you select "Login using Cloud Services" option while logging to skyline advisor so that you will be directed to the latest collector details.

If you are still facing the same issue, please provide your contact details in below form.

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

Sincerely

Triveni Shanwad

Skyline Support Moderator

[CFPUA]

Today it worked normally. Guess vmware fixed whatever it was.

Thanks!