Adding vcentre to skyline Getting error

[Dharms75]

"Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> Server rejected the provided time range. Cause:ns0:InvalidTimeRange: The token authority rejected an issue request for TimePeriod [startTime=Mon Apr 06 10:49:10 UTC 2020, endTime=Mon Apr 06 11:19:10 UTC 2020] :: The requested token start time differs from the issue instant more than the acceptable deviation (clock tolerance) of 600000 ms. Requested token start time=Mon Apr 06 10:49:10 UTC 2020, issue instant time=Mon Apr 06 11:03:05 UTC 2020. This might be due to a clock skew problem."

Vcentre is set to BST

Skyline Appliance set to BST

[kishorenelvagal · Accepted solution]

Hello Dharms75,

Welcome to VMware Communities!

We encounter the error message you have mentioned when the time difference between the Skyline Appliance and the vCenter machine is more than 10 minutes .

Please check the time on both the machines using the 'date' command.

Skyline appliance picks up the NTP configuration from the ESXi host on which it is running .

If the timezones are same and please set the date on the Skyline appliance manually to match the time on the vCenter using the following command

date -s "06 APR 2020 11:14:00"

You should be able to add the vCenter to Skyline after updating the time.

[Dharms75]

Hi,

Thanks that worked.

Only addition, I had to reboot the Skyline Appliance and it worked after that.

Much Appreciated.