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robymann
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Adding Vcenter to skyline getting error

Hello, i'm trying to connect vcenter to skyline but getting error:

Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> Internal server error

Please can you help me, i'm using ip address to connect. Actually FQDN is set to localhost

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kishorenelvagal
VMware Employee
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Hello Robymann,

Thank you for your time in the remote session.

We were able to add the vCenter using the IP address instead of FQDN and adding Custom SSO configuration details

Sincerely
Kishore N
VMware Support Moderator

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6 Replies
Narasimha_Pras1
VMware Employee
VMware Employee
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Hi,

Please try FQDN instead of IP address and see if that works. In case you have an external PSC, select the option 'use custom SSO configuration' and update PSC details aswell. Below is the screenshot for your reference.

add vcenter.PNG


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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robymann
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HI, actually my Vcenter FQDN is set as picture below.

Schermata 2020-04-23 alle 10.06.55.png

PSC in embedded.

Whit IP it doens't works.

Any suggestion?

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robymann
Contributor
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i renamed vCenter FQDN. Now configuration is the next one and PSC/SSO is embedded

Schermata 2020-04-23 alle 12.57.56.png

still the same issue:

Schermata 2020-04-23 alle 12.59.13.png

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Narasimha_Pras1
VMware Employee
VMware Employee
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Hi,

Thank you for the update. Please share your collector & contact details using the link below. Also let me know your availability for a call for further assistance.

Smartsheet Forms


Best Regards,
Narasimha Prasad
Skyline Support Moderator
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robymann
Contributor
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Hello, thanks for your reply. i reply to your Form and  i'm available tomorrow morning at 10am Italian time. Please let me know.

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kishorenelvagal
VMware Employee
VMware Employee
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Hello Robymann,

Thank you for your time in the remote session.

We were able to add the vCenter using the IP address instead of FQDN and adding Custom SSO configuration details

Sincerely
Kishore N
VMware Support Moderator