robymann
Contributor
Contributor

Adding Vcenter to skyline getting error

Jump to solution

Hello, i'm trying to connect vcenter to skyline but getting error:

Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> Internal server error

Please can you help me, i'm using ip address to connect. Actually FQDN is set to localhost

1 Solution

Accepted Solutions
kishorenelvagal
VMware Employee
VMware Employee

Hello Robymann,

Thank you for your time in the remote session.

We were able to add the vCenter using the IP address instead of FQDN and adding Custom SSO configuration details

Sincerely
Kishore N
VMware Support Moderator

View solution in original post

6 Replies
Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Please try FQDN instead of IP address and see if that works. In case you have an external PSC, select the option 'use custom SSO configuration' and update PSC details aswell. Below is the screenshot for your reference.

add vcenter.PNG


Best Regards,
Narasimha Prasad
Skyline Support Moderator
0 Kudos
robymann
Contributor
Contributor

HI, actually my Vcenter FQDN is set as picture below.

Schermata 2020-04-23 alle 10.06.55.png

PSC in embedded.

Whit IP it doens't works.

Any suggestion?

0 Kudos
robymann
Contributor
Contributor

i renamed vCenter FQDN. Now configuration is the next one and PSC/SSO is embedded

Schermata 2020-04-23 alle 12.57.56.png

still the same issue:

Schermata 2020-04-23 alle 12.59.13.png

0 Kudos
Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Thank you for the update. Please share your collector & contact details using the link below. Also let me know your availability for a call for further assistance.

Smartsheet Forms


Best Regards,
Narasimha Prasad
Skyline Support Moderator
0 Kudos
robymann
Contributor
Contributor

Hello, thanks for your reply. i reply to your Form and  i'm available tomorrow morning at 10am Italian time. Please let me know.

0 Kudos
kishorenelvagal
VMware Employee
VMware Employee

Hello Robymann,

Thank you for your time in the remote session.

We were able to add the vCenter using the IP address instead of FQDN and adding Custom SSO configuration details

Sincerely
Kishore N
VMware Support Moderator