mpsfilho33
Contributor
Contributor

Access to Skyline Advisor Denied

Hello,

When I try to access Skyline Advisor I login to my account and get the error message:

"Access Denied"

It used to work fine, but last month stopped working.

Please help to fix that.

Thanks

Manoel Silva

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1 Reply
evfernandez
VMware Employee
VMware Employee

Hi @mpsfilho33 

Welcome to the Skyline Communities!

Are you getting this error only while accessing Skyline Advisor or the Cloud Console as a whole?  If only Skyline Advisor, you may be seeing this due to multiple Organizations on the Cloud Console. Please try logging in to the Cloud Console, and if you're able to, click on your name on the top-right to change to a different Organization (see image 1 below). Once done, click Skyline Advisor on the main screen (see image 2 below).

CC1.PNG

CC2.PNG


Eddie Fernandez
Manager, Skyline Support
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