unable to retrieve resource mappings data

[vmsysadmin20111]

Hi all,

Trying SRM 5.8 in my lab before the production deployment, and I'm running into an issue configuring resource mappings. I was able to successfully pair the sites, but after I add a new resource mapping pair, I get "unable to retrieve resource mappings data" message from the GUI.

Checked the SRM logs and don't see anything relevant... Hoping that someone can provide an insight on where to look to fix this issue. Thanks!

[vmsysadmin20111 · Accepted solution]

I think I figured it out - apparently the issue was the DNS resolution. My Prod VC was unable to resolve the DR VC hostname (although I've used IP addresses for the SRM install). Once I've added the name resolutions to both VCs local hosts file, I was able to see the resource mapping lists.

Leaving it here just in case some else will run into this issue.

[admin]

Thanks for sharing your resolution.

[dkinsey]

vmsysadmin201110141vmsysadmin201110141,

This resolution solved a case I was working on and think it is the corect solution.  My customer did not have a domain nor was there a fully implemented DNS at their site.

Thanks for the hint and the solution.