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gary0078
Contributor
Contributor

srm 8.1 oracle 6.4 ip customization error

Hi! ,Now we have a strange problem. The newly installed Oracle 6.4 will make mistakes when performing IP customization tasks. "It does not support the client operating system."

The details are as follows. I wonder if you have ever met them.  :)

SRM vmware-dr Log:

2019-01-07T19:50:52.495+08:00 info vmware-dr[01808] [SRM@6876 sub=PlaceholderVmManager ctxID=72d4cd33 opID=fe16ced9-8074-4734-8eeb-624aaf08117d:2ec5:4d2e:3a10:e402] PlaceholderVm MoId for ProtectedVm 'protected-vm-153550' does not exist and needs to be repaired.

2019-01-07T19:50:52.495+08:00 warning vmware-dr[01808] [SRM@6876 sub=Replication ctxID=72d4cd33 opID=fe16ced9-8074-4734-8eeb-624aaf08117d:2ec5:4d2e:3a10:e402] Creation of placeholder for protectedVm 'protected-vm-153550' failed.

--> (dr.replication.fault.MissingFolderMapping) {

-->    faultCause = (vmodl.MethodFault) null,

-->    faultMessage = <unset>,

-->    vm = 'vim.VirtualMachine:ef23ed74-60a8-449f-a4ae-0c8d5804cc7c:vm-1429',

-->    vmName = "TEST-SRM_Oracle6.4",

-->    folder = 'vim.Folder:ef23ed74-60a8-449f-a4ae-0c8d5804cc7c:group-v8',

-->    folderName = "vm"

-->    msg = ""

--> }

--> [context]zKq7AVMEAAgAAIIDkgAUdm13YXJlLWRyAAAKPAJ2bWFjb3JlLmRsbAAB9LEHZHItdHlwZXMuZGxsAAGHFDYC7blbZHItcmVwbGljYXRpb24uZGxsAAK6q/EC0bW3Au23tQIDAbQCYxW0AlPxswL5urgCbCqrAl2nqwPYeRZkci10b3BvbG9neS5kbGwAA5ksFgNANA4DzwgOA8nRBQMJdg0ENvgFZnVuY3Rpb25hbC5kbGwA[/context]

--> [backtrace begin] product: VMware vCenter Site Recovery Manager, version: 8.1.0, build: build-9569154, tag: vmware-dr, cpu: x86_64, os: windows, buildType: release

--> backtrace[03] vmacore.dll[0x00023C0A]

--> backtrace[04] dr-types.dll[0x0007B1F4]

--> backtrace[05] dr-types.dll[0x00361487]

History Log

                          <msg>Client Operating System Not Supported“”。</msg>

</fault>

                    <Children>

                        <Step elapsedTime="00:01:09" endTime="2019-01-07T19:50:52Z" objectId="protected-vm-153550'" startTime="2019-01-07T19:50:52Z" status="success">

                            <Key>RecoveryStepGuestStartupOp.name</Key>

                            <Name>Client startup</Name>

            </Step>

                        <Step elapsedTime="00:00:00" endTime="2019-01-07T19:50:52Z" objectId="protected-vm-153550'" startTime="2019-01-07T19:50:52Z" status="error">

                            <Key>RecoveryStepCustIpOp.name</Key>

                            <Name>ip customization</Name>

                            <fault>

                                  <_type>vim.fault.UnsupportedGuest</_type>

                                  <msg>Client Operating System Not Supported“”。</msg>

                                  <property>guest.guestId</property>

                                  <unsupportedGuestOS/>

</fault>

Tags (3)
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1 Reply
rshenoy
Enthusiast
Enthusiast

Hello Gary,

Could you please verify the guest operating system selected for the virtual machine.

You can find it under Edit settings-->General Options.

Regards

Ritesh

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