cant create array manager [ vSRM 5.8 + VNXe 3150 ]

[alanerm]

Hi guys!

Im going to evaluate the Vmware Site Recovery Manager product and im making an lab scenario.

My lab is it.

2 Sites

2 Vnxe 3150 (1 per site)

2 Vcenter server 5.8 (1 per site) windows 2008 r2 (gui español)

2 vSRM 5.8 ( 1 per site)

VNXe SRA 5.0.0 on both VCENTERS

I installed the VCENTER server and vSRM in the same host and I ready create a new database for vSRM on VIM_SQLEXP.

Everything works fine but when I will go to create array manager ( step 4 : "add array manager and enable array pair") I choose "single array manager" then when prompt me to specify parameter for this site (such as Management IP/Hostname, Username, password etc).

When I complete all of this info I press NEXT and after a few minutes I receive this error "SRA command 'discoverArrays' didn't return a response."

I look in to VSRM logs, and I have this:

--> **** Response ****

--> <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

--> <Response xmlns="http://www.vmware.com/srm/sra/v2">

-->     <Arrays>

-->         <Array id="">

-->             <Model>

-->                 <Name>VNXe3150</Name>

-->                 <Vendor stringId="AdapterVendor">EMC</Vendor>

-->             </Model>

-->             <ReplicationSoftware>

-->                 <Name>VNXe Replicator</Name>

-->                 <Version>1</Version>

-->             </ReplicationSoftware>

-->             <PeerArrays/>

-->         </Array>

-->     </Arrays>

--> </Response>

--> 

--> 2014-12-03 08:00:54,394 [com.emc.sra.SraController]: null

--> null

--> com.sun.xml.internal.bind.v2.runtime.MarshallerImpl.write(Unknown Source)

--> com.sun.xml.internal.bind.v2.runtime.MarshallerImpl.marshal(Unknown Source)

--> javax.xml.bind.helpers.AbstractMarshallerImpl.marshal(Unknown Source)

--> com.emc.util.xml.XmlHandler.writeXmlToFile(XmlHandler.java:140)

--> com.emc.sra.SraController.processCommand(SraController.java:93)

--> com.emc.sra.vnxe.Main.doStandaloneWork(Main.java:120)

--> com.emc.sra.vnxe.Main.main(Main.java:33)

--> 

-->

2014-12-03T09:30:54.470-03:00 [06324 verbose 'SraCommand' opID=53b8c66c] Stopped listening for updates to file 'C:\Users\ADMINI~1.PUE\AppData\Local\Temp\vmware-administrador\sra-status-33-165'

2014-12-03T09:30:54.470-03:00 [06324 verbose 'SraCommand' opID=53b8c66c] Cancelling SRA command timeout

2014-12-03T09:30:54.470-03:00 [06324 info 'SraCommand' opID=53b8c66c] discoverArrays exited with exit code 0

2014-12-03T09:30:54.470-03:00 [06324 error 'SraCommand' opID=53b8c66c] discoverArrays exited with no response

2014-12-03T09:30:54.470-03:00 [06324 verbose 'PropertyProvider' opID=53b8c66c] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager19

2014-12-03T09:30:54.470-03:00 [06324 info 'DrTask' opID=53b8c66c] Task 'dr.storage.StorageManager.createArrayManager19' failed with error: (dr.storage.fault.CommandResponseMissing) {

-->    dynamicType = <unset>,

-->    faultCause = (vmodl.MethodFault) null,

-->    commandName = "discoverArrays",

-->    msg = "",

--> }

2014-12-03T09:30:54.470-03:00 [06324 verbose 'PropertyProvider' opID=53b8c66c] RecordOp ASSIGN: info.error, dr.storage.StorageManager.createArrayManager19

2014-12-03T09:30:54.470-03:00 [06324 info 'DrTask' opID=53b8c66c] Work for task 'dr.storage.StorageManager.createArrayManager19' completed - new state 'error'

2014-12-03T09:30:54.470-03:00 [06324 verbose 'PropertyProvider' opID=53b8c66c] RecordOp ASSIGN: info.state, dr.storage.StorageManager.createArrayManager19

2014-12-03T09:30:54.470-03:00 [06324 verbose 'PropertyProvider' opID=53b8c66c] RecordOp ASSIGN: info.completeTime, dr.storage.StorageManager.createArrayManager19

2014-12-03T09:30:54.474-03:00 [06324 verbose 'DrTask' opID=53b8c66c] Failing task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-72'

2014-12-03T09:31:03.794-03:00 [06324 verbose 'LocalSiteStatus'] Free disk space: 2604 Mb

2014-12-03T09:31:03.794-03:00 [06324 verbose 'LocalSiteStatus'] CPU usage: 1 %

2014-12-03T09:31:03.794-03:00 [06324 verbose 'LocalSiteStatus'] Available memory: 867 Mb

Someone have an idea?

Thanks!

[jordanovi]

Hi

Seems your lab must be:

2 Sites

2 Vnxe 3150 (1 per site)

2 Vcenter server 5.5 U2 (and not 5.8 - there is no VC version 5.8) (1 per site) windows 2008 r2 (gui español)

2 vSRM 5.8 ( 1 per site)

VNXe SRA 5.0.0 on both SRM/VCENTER servers (as they are on same host) - should be installed in C:/Program Files (x86)/VMware/VMware vCenter Site Recovery Manager/storage/sra/

I see you went to step 4, so your SRAs seems properly installed and discovered. Perhaps it's a problem with the SRA or your SRA is not compatible with your VNXe 3150. Could you check your  VNX firmware version. You can check the compatible versions here: VMware Compatibility Guide: sra

Please, confirm the above, if everything is compatible, you can open a call with EMC and send your SAN logs to them.

Hope this helps

Ivan

[alanerm]

Hi Ivan

Thanks for your answer!

You have right, the vcenter server version is 5.5.0 update 2 I read wrong the name on my download folder! sorry!

I confirm, the SRA has been installed on the correct path, I check in the compatibility web and they say "Firmware Version 2.4.0.20932" and in my both storage I have the firmware 2.4.3.21886, should be compatible!

I will open a SR on EMC to check this!

thanks again!

[marcelo_soares]

Check for the SRA logs, they should be at:

• C:\Program Files\VMware\VMware vCenter Site Recovery Manager\scripts\SAN\<SRA Vendor Name>\log\
• C:\Program Files\<SRA Vendor Name>\

According to the KB article http://kb.vmware.com/kb/1021802

Good luck with your implementation.

[alanerm]

Marcelo gracias por la respuesta!

Quick question!, I create a NFS shared folder and I configure the replication session between the storages and the "configure array manager" wizard run fine! but I need to create an array pair replication with VMFS datastores not with NFS.

This is a limitation from SRM? it only support NFS pairs in both storages?

thanks!!

[alanerm]

Im still trying to find information on internet but I didnt find it.

how to configure SRM with VNXe 3150 and VMFS datastores? not with NFS.

thanks again, i need that info!

[vbrowncoat]

Have you contacted EMC? They provide the SRA and should be able to help you.

[alanerm · Accepted solution]

well!

today i open a live chat session with a EMC engineer, he told me where is the problem!.

basically VNXe line does not support VMFS over ISCSI replication with SRM, only supports this  replication with a Replication Manager (an EMC product).

VNXe with Site recovery manager only can replicate with NFS format. The limitation is in the storage device, not in SRM.

I will evaluate other product, even other model that supports native block replication (VNX) or other Disaster recovery solution like Veeam (to slow) or RecoverPoint.

Thanks to everyone for your help!