lsarr
Contributor
Contributor

VMware SRM Failed to authenticate with the guest operating system using the supplied credentials.

Hi i have SRM configured in Production Site and Backup Site. Now when i run rerovery i hanve this error at step Network:

Failed to authenticate with the guest operating system using the supplied credentials.

 

Need help please!!!

 

Labels (1)
0 Kudos
2 Replies
scott28tt
VMware Employee
VMware Employee

VMTN has an area for SRM, a moderator should be along to move your thread there seeing as this has nothing to do with the vSphere Guest SDK.

 


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
0 Kudos
ashilkrishnan
VMware Employee
VMware Employee

Hi @lsarr ,

To begin with, I would suggest reviewing VMware tools compatibility with SRM version, time sync issues for these VMs and ESXi hosts.

SRM and VMware tools interoperability 

There is a note about this error in SRM release notes

SRM 8.2 release notes 

ashilkrishnan_0-1638438753098.png

Hope that helps

0 Kudos