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GeisonSilva
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Unable to login to Site Recovery Manager Server at https://xxxx:443/drserver/vcdr/vmomi/sdk

Hi all,
I´m getting issues to finish my SRM config.

Items verified: clock time is equal between esxi hosts, vcenter, srm, vsphere rep with 2 or 3 seconds gap, dns ok, reverse ok, ping ok. I already deinstalei and instaled srm and vsphere rep, unregistered and registered but i´m still getting this error:

GeisonSilva_1-1684517581364.png

Here´s my onprem environment:

GeisonSilva_2-1684517677030.png
And here´s my dr environment:

GeisonSilva_3-1684517773525.png

And here´s my vcenter pairing:

GeisonSilva_4-1684517874455.png

Looking SRMs´s logs:  /var/log/vmware/dr-client

2023-05-11 21:25:55,372 [srm-reactive-thread-1890] INFO dr.audit.vmomi.serviceimpl 6283685299429216051 4074e1fe-2936-444b-8751-2a1e5360422a probeServices - Site Recovery Manager Server at https://xxx.sddc.gru.oci.oraclecloud.com:443/drserver/vcdr/vmomi/sdk: 'retrieveContent' on 'DrServiceInstance:DrServiceInstance:null' completed.
2023-05-11 21:25:55,375 [srm-reactive-thread-1883] WARN dr.audit.vmomi.serviceimpl 6283685299429216051 4074e1fe-2936-444b-8751-2a1e5360422a probeServices - Site Recovery Manager Server at https://xxx.sddc.gru.oci.oraclecloud.com:443/drserver/vcdr/vmomi/sdk: 'getLocalConnectionSpec' on 'DrSiteSiteManager:DrRemoteSiteManager:bda00dc7-0b55-435c-9e74-e84bbe1ac2fc' failed with '(vim.fault.NotAuthenticated) {
faultCause = null,
faultMessage = null,
object = ManagedObjectReference: type = DrServiceInstance, value = DrServiceInstance, serverGuid = bda00dc7-0b55-435c-9e74-e84bbe1ac2fc,
privilegeId = System.View,
missingPrivileges = (vim.fault.EntityPrivileges) [
(vim.fault.EntityPrivileges) {
dynamicType = null,
dynamicProperty = null,
entity = ManagedObjectReference: type = DrSiteSiteManager, value = DrRemoteSiteManager, serverGuid = bda00dc7-0b55-435c-9e74-e84bbe1ac2fc,
privilegeIds = (STRING) [
System.View
]


2023-05-11 21:25:55,379 [srm-reactive-thread-1879] INFO dr.audit.vmomi.serviceimpl 6283685299429216051 4074e1fe-2936-444b-8751-2a1e5360422a probeServices - Site Recovery Manager Server at https://xxx.sddc.gru.oci.oraclecloud.com:443/drserver/vcdr/vmomi/sdk: 'retrieveContent' on 'DrServiceInstance:DrServiceInstance:null' completed.
2023-05-11 21:25:55,385 [srm-reactive-thread-1881] WARN dr.audit.vmomi.serviceimpl 6283685299429216051 4074e1fe-2936-444b-8751-2a1e5360422a probeServices - Site Recovery Manager Server at https://xxx.sddc.gru.oci.oraclecloud.com:443/drserver/vcdr/vmomi/sdk: 'probeConnection' on 'DrSiteSiteManager:DrRemoteSiteManager:bda00dc7-0b55-435c-9e74-e84bbe1ac2fc' failed with '(vim.fault.NotAuthenticated) {

2023-05-11 21:25:55,398 [srm-reactive-thread-1887] WARN dr.audit.vmomi.serviceimpl 6283685299429216051 4074e1fe-2936-444b-8751-2a1e5360422a probeServices - Site Recovery Manager Server at https://xxx.sddc.gru.oci.oraclecloud.com:443/drserver/vcdr/vmomi/sdk: 'loginByToken' on 'DrSessionManager:DrSessionManager:bda00dc7-0b55-435c-9e74-e84bbe1ac2fc' failed with '(dr.fault.InvalidTokenLifetime) {
faultCause = null,
faultMessage = null,
from = java.util.GregorianCalendar[time=?,areFieldsSet=false,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT+00:00",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2023,MONTH=4,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=11,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=21,MINUTE=25,SECOND=55,MILLISECOND=245,ZONE_OFFSET=0,DST_OFFSET=0],
to = java.util.GregorianCalendar[time=?,areFieldsSet=false,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT+00:00",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2023,MONTH=4,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=12,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=5,MINUTE=25,SECOND=55,MILLISECOND=245,ZONE_OFFSET=0,DST_OFFSET=0],
now = java.util.GregorianCalendar[time=?,areFieldsSet=false,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT+00:00",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2023,MONTH=4,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=11,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=21,MINUTE=23,SECOND=58,MILLISECOND=595,ZONE_OFFSET=0,DST_OFFSET=0],
tolerance = 30000

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GeisonSilva
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I solved this issue using just one NTP server to onprem and ocvs environments.
Now everything is working fine.

View solution in original post

4 Replies
mannharry
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Seems like an authentication issue .

Regards

Harry

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vFouad
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I'd start with verifying the vCenter and VMdir status... 

If you are below the 8.x release of vCenter you will find http://flings.vmware.com/vsphere-diagnostic-tool really useful, it is in the process of being updated for 8.x

If it is a VC 8.x please report the issue with a support request.

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vFouad
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The new version of the fling has been published, please try the VC 8.0 version and verify that the VC Certificates, trust anchors, and VMDir are all valid.

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GeisonSilva
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I solved this issue using just one NTP server to onprem and ocvs environments.
Now everything is working fine.