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SRM5: Failed to create snapshots of replica devices - workaround found

Environment: SRM5 (Build 633117) / vSphere 5 (Build 623860)  - NetApp Ontap 8.0.2P6

In the recoveryplan step 4 "Create writeable storage snapshot" we get the following errormessage.

Error - Failed to create snapshots of replica devices. Failed to create snapshot of replica device /vol/na03_cn2_del_chunk4. SRA command 'testFailoverStart' failed for device '/vol/na03_cn2_del_chunk4'. Unable to export the NAS device Ensure that the correct export rules are specified in the ontap_config.txt file.


In the vmware-dr-xx.log on the SRM-server we see this:

--> 29-05-2012T08:42:12  Checking existence of storage device /vol/na03_cn2_del_chunk4
--> 29-05-2012T08:42:12  Storage device /vol/na03_cn2_del_chunk4 is a NFS export
--> 29-05-2012T08:42:13  Creating test Clone volume testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:22  Mapping Export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:22  changing path from /aggr3_sas_nfs01 to /vol/vol_nfs01
--> 29-05-2012T08:42:22  Append the exportfs for path /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:23  NFS /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4 exported to all input VMkernel IP
--> 29-05-2012T08:42:23  Onlining export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:23  Export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4 is online already
--> 29-05-2012T08:42:23  Check if /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4 has test-failed over
--> 29-05-2012T08:42:23  Verifying mapping information for Export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:23  changing path from /aggr3_sas_nfs01 to /vol/vol_nfs01
--> 29-05-2012T08:42:23  Error while exporting VMkernel and/or additional IP to the export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4.
--> Skipping Export /vol/testfailoverClone_nss_v10745371_na03_cn2_del_chunk4
--> 29-05-2012T08:42:23  Test-Failover-start completed with errors

On the NetApp-filer the flexclone is generated and but the export name for the flexclone volume is blank !

Any ideas ?

Regards

André

June 15th 2012     UPDATE

After having supportcases at both VMware and Netapp - they came up with this solution:

This error is caused by a flaw in the NetApp SRA 2.0. If you have an "-actual" statement in the /etc/exports file on the snapmirror destination filer the SRA will fail to create the flexvol-sharename. So if you are carefull and only use sharenames that equals volumenames for all shares (!) then you avoid the "-actual" statement and the SRA seems to work.

NetApp has confirmed this to be a bug in the SRA.

Regards

André

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3 Replies
rickkar1
Contributor
Contributor

Andre,

just curious, do you have a NetApp defect number for this SRA issue...?

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FM-DK
Enthusiast
Enthusiast

Hi "rickkar1"

I do not know what you mean by "defect number" but according to NetApp support it is bug number 562074.

/André

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GreatWhiteTec
VMware Employee
VMware Employee

I can confirm that this is a bug. Test will fail and so will the "real" failover.

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