VIRTUALFLARE1
Contributor
Contributor

SRM version 8.2 create writeable storage snapshot hung

We have a replicated environment with Unity as backend storage and Recoverpoint physical appliances for replication. 

While performing a DR test, during SRM test we are noticing that the task is hung at "Create writable storage snapshot". However on the Recoverpoint, we can see a bookmark already created 30 minutes ago. This is happening during a SRM test for failback to Production. There are no dependency devices which are causing the delay but even the SRM task is not failing or moving ahead to next steps.

Please advise if any thoughts.

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ashilkrishnan
VMware Employee
VMware Employee

Hi @VIRTUALFLARE1 ,

I hope the Unity SRA version is latest and supported with SRM.

Writable storage snapshot fails commonly due to a storage configuration or timeout issue. If possible, share recent SRM and SRA logs for reference

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