SRM "Test Recovery Plan" showing error in "Prepare Storage" step with Hitachi Storage

[sannew]

Hi All,

I am getting the error message shown below during “Test Recovery Plan” in “Prepare Storage” step.

Error: Non-fatal error information reported during execution of SRA: testFailover Output:
Unknown error.

Error:
COMMAND ERROR : EUserId for HORC[2] : SYSTEM (0) Sat Feb 06 03:16:55 2010
CMDLINE : c:\HORCM\etc\raidqry.exe -IH2 -l
*********** SYSTEM ERROR ***********
P.P. : RAID Manager for WindowsNT/x64
Model : RAID-Manager/WindowsNT/x64
Ver&Rev: 01-23-03/08
Release: Production(GA)

Host: SQLServer2
EUserId: SYSTEM (0)
Process: 5036

[System Call Error]
SysCall: CreateFile
LastErr: 2 (The system cannot find the file specified.

)
ErrInfo: Internal Error
ErrTime: Sat Feb 06 03:16:55 2010
SrcFile: shorcmc.c
SrcLine: 1137

03:16:55-da818-05036- 5036:HORCM death detected or access is denied.
03:16:58-dac00-05036- ERROR:cm_open[scmclcon() timeout_err]
03:16:58-dac00-05036- ERROR:horcm_lep_create
03:16:58-dac00-05036- [raidqry][exit(251)]
[EX_ATTHOR] Can’t be attached to HORC manager
[Cause ]:Couldn’t connect with the HORC manager.
[Action]:Please check if HORC manager is running or if HORCMINST is set correctly.
raidqry: [EX_ATTHOR] Can’t be attached to HORC manager
COMMAND ERROR : EUserId for HORC[1] : SYSTEM (0) Sat Feb 06 03:17:04 2010
CMDLINE : c:\HORCM\etc\pairdisplay.exe -IH -d 36317 4 0 -CLI -l -fwe
03:17:04-3e030-05108- ERROR:cm_sndrcv[rc < 0 from HORCM]
03:17:04-3e030-05108- Could not find a group on configuration file for this LDEV.(Port# ?,Seq# 36317,LDEV# 4,mun# 0)
Could not find a group on configuration file for this LDEV.(Port# ?,Seq# 36317,LDEV# 4,mun# 0)
03:17:04-3e030-05108- [pairdisplay][exit(239)]
[EX_ENOGRP] No such group
[Cause ]:The group name which was designated or the device name doesn’t exist in the configuration file,or the network address for remote communication doesn’t exist.
[Action]:Please confirm if the group name exists in the configuration file of the local and remote host.
pairdisplay: [EX_ENOGRP] No such group
COMMAND ERROR : EUserId for HORC[1] : SYSTEM (0) Sat Feb 06 03:17:04 2010
CMDLINE : c:\HORCM\etc\pairdisplay.exe -IH -d 36317 4 1 -CLI -l -fwe
03:17:04-74360-04120- ERROR:cm_sndrcv[rc < 0 from HORCM]
03:17:04-74360-04120- Could not find a group on configuration file for this LDEV.(Port# ?,Seq# 36317,LDEV# 4,mun# 1)
Could not find a group on configuration file for this LDEV.(Port# ?,Seq# 36317,LDEV# 4,mun# 1)
03:17:04-74360-04120- [pairdisplay][exit(239)]
[EX_ENOGRP] No such group
[Cause ]:The group name which was designated or the device name doesn’t exist in the configuration file,or the network address for remote communication doesn’t exist.
[Action]:Please confirm if the group name exists in the configuration file of the local and remote host.
pairdisplay: [EX_ENOGRP] No such group
COMMAND ERROR : EUserId for HORC[1] : SYSTEM (0) Sat Feb 06 03:17:04 2010
CMDLINE : c:\HORCM\etc\pairdisplay.exe -IH -d 36317 4 2 -CLI -l -fwe
03:17:04-aa690-04100- ERROR:cm_sndrcv[rc id= 20:00:00:25:b5:10:01:6f type= fc
[RMSRA][Sat Feb 06 03:16:55 2010]: [horcmconn_exe] : ‘”c:\HORCM\etc\raidqry.exe” -IH -l 1>NUL’ returned with RC=0 on HORCMINST=1.
[RMSRA][Sat Feb 06 03:17:03 2010]: [horcmconn_exe] : ‘”c:\HORCM\etc\horcmstart.exe” 2 1>NUL’ failed with RC=3.
[RMSRA][Sat Feb 06 03:17:04 2010]: [failover_chk] : ‘”c:\HORCM\etc\pairdisplay.exe” -IH -d 36317 4 0 -CLI -l -fwe ‘ failed with RC=239.
[RMSRA][Sat Feb 06 03:17:04 2010]: [failover_chk] : ‘”c:\HORCM\etc\pairdisplay.exe” -IH -d 36317 4 1 -CLI -l -fwe ‘ failed with RC=239.
[RMSRA][Sat Feb 06 03:17:04 2010]: [failover_chk] : ‘”c:\HORCM\etc\pairdisplay.exe” -IH -d 36317 4 2 -CLI -l -fwe ‘ failed with RC=239.
[RMSRA][Sat Feb 06 03:17:04 2010]: [command_main] : ‘testFailover_start’ failed with error(0×000000ef) on arrayId(36317).
[RMSRA][Sat Feb 06 03:17:04 2010]: [exit_main] : exit with [1]

Please provide you comments.

Thanks,
Sanjeev