SRM Version 8.2.0, Build 14761905
RHEL 6.0
Recovery job is failing and unfortunately VMware support has not provided a solution. VMtools 10.3.21 running on guest. Confirmed that VGAuthService is running on RHEL6 guests. Hoping someone can help solve this mystery. Thank you.
Power on priority 1 VMs | Error - Cannot complete operation because VMware Tools is not running in this virtual machine. A general system error occurred: vix error codes = (3016, 0). A general system error occurred: Invalid fault | 2020-07-13 21:13:18 (UTC 0) | 2020-07-13 21:57:58 (UTC 0) | 00:44:40 |
6.1. RHEL 6 VM | Error - A general system error occurred: Invalid fault A general system error occurred: vix error codes = (3016, 0). | 2020-07-13 21:13:18 (UTC 0) | 2020-07-13 21:57:58 (UTC 0) | 00:44:40 |
6.1.1. Guest startup | Success | 2020-07-13 21:13:18 (UTC 0) | 2020-07-13 21:17:27 (UTC 0) | 00:04:09 |
6.1.2. Customize IP | Error - "Received SOAP response fault from [<cs p:0000020c46090d40, TCP:es-sdc-wvc1.es.govt.state.ma.us:443>]: createTemporaryDirectory A general system error occurred: vix error codes = (3016, 0). " A general system error occurred: vix error codes = (3016, 0). | 2020-07-13 21:17:27 (UTC 0) | 2020-07-13 21:57:58 (UTC 0) | 00:40:31 |
6.1.3. Guest shutdown | Error - A general system error occurred: Invalid fault | 2020-07-13 21:57:58 (UTC 0) | 2020-07-13 21:57:58 (UTC 0) | 00:00:00 |
Hi,
I would suggest you to please reinstall VMTools and then try it will work.
Hi,
Running a recovery plan fails with a timeout error while waiting for VMware Tools to start.
Recovery Plan Times Out While Waiting for VMware Tools
ARomeo
Hi
If the issue persists, please check this log file from recovered VM - /var/log/vmware-imc/toolsDeployPkg.log. Attach it here if possible