2Centz
Contributor
Contributor

SRM Install Error -1

While running the initial install of SRM exe I'm receiving the following error message: Has anyone encountered this error and if so, how did you resolve?

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7 Replies
jameseydoyle
VMware Employee
VMware Employee

Which version of SRM are you installing and what is the vCenter version?

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2Centz
Contributor
Contributor

SRM 5.5.1-2215373

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2Centz
Contributor
Contributor

vCenter Server 5.5.0-4063694

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jameseydoyle
VMware Employee
VMware Employee

I see that you are using administrator@vsphere.local to authenticate against vCenter. Are you 100% sure that this user has admin rights at the vCenter level (not just the SSO server)?

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2Centz
Contributor
Contributor

Yes I use it to manage vCenter

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admin
Immortal
Immortal

Before you cancel the task go to %TEMP% on the SRM box and check VMSrmInst.log - you may get some detail about why the installation is failing.

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rshenoy
Enthusiast
Enthusiast

Could you download the below installer from VMware portal and verify if you encounter same issue. SRM 5.5.1.7

https://my.vmware.com/group/vmware/details?productId=357&downloadGroup=SRM5517#errorCheckDiv