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virtualizacao
Contributor
Contributor

SRM Connection error: lost connection to srm server

Hi,

I have a problem in Vmware SRM,

I can't connect the SRM with the Message:

Connection error: lost connection to srm server

The request failed because the remote server took too long to respond (the command has timed out as the remote server is taking too long to respond)

But:

The plugin is Ok

The replication continues Ok

The ports is Ok

Permissions is OK

Ping is Ok

The problem is, The click to start SRM client and: return the error..

Someone can Help.

Thanks.

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4 Replies
rcporto
Leadership
Leadership

What is the status of Site Recovery Manager services on Windows ?

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Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
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basher
VMware Employee
VMware Employee

Just want to check real quick - are you running both vCenter server and SRM server on the same machine?

Thanks

Stefan

Director - VMware Site Recovery Manager
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mawahab
Contributor
Contributor

I'm running vcenter and srm on different VM; both are in same subnet.

While Site Pairing everything goes correct...

connection to remote vcenter server, certificate validation, connection to remote srm server, certification valiidation and reciprocity.

After i say "finish" it prompt for Protected vCenter and Recover vCenter Username and Password.

Then i get error saying "No Client connection to SRM Server for IP/vCenter remote"20151230_162624.jpg

Please help in resolving the issue. I get the same error prompt from both sides

Mohammad Abdul Wahab Senior System and Network Engineer (Post and Presales) mawahab@itqan.ae
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basher
VMware Employee
VMware Employee

You need to be able to connect from the machine where you are running the vSphere Client (where you took the screenshot) to the SRM server at the remote site (the IP you erased) on port 8095. Can you check if this is open?

Best Regards

Stefan

Director - VMware Site Recovery Manager
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