Hi, i am failing to pair my SRM, i get the error "srm 6.5 cannot complete a pair operation. the reason is: <unset property>" cause: cannot complete login due to incorrect username or password.
although i am entering the correct username and password to login to vcenter of the site i am trying to pair with.
i have uninstalled and reinstalled SRM and the embedded database on the servers on both sites
i have deleted and recreated the SRM servers at both sites - for good measure.
what else can i do to rectify this??
thank you in advance.
Could you check your default identity source on the vCenter SSO?
Make sure you have same default identity source on recovery site & protected site
Which user is used for Site Pairing?
Are you able to pair with SSO user?
If you are having issues only with domain users is your Identity Source type set to IWA?
thank you for all the solutions.
i realized the issue was with the TLS certificates.
i uninstalled SRM and removed all extensions on VCenter. I then simply recreated SRM servers and instances on both sites AT THE SAME TIME and that weirdly got everything working fine.