DZelenak
Contributor
Contributor

SRM 5.8 - VMWare Tools Timeout during test / Starting all priorities at once?

We recently upgraded to SRM 5.8.0.1.

When performing a test recovery of our recovery plan, I see a lot of VMs that fail to recover with "Error timed out waiting for VMWare tools" or "Timed Out waiting for Customization." I realize I will probably need to bump the timeout values for VMWare tools startup, however what is really weird is that since the SRM 5.8 upgrade whenever I do a test recovery - I see most of the VMs in all priority groups (1-5) time out at once - as if the 300 second timer started for all priority groups as soon as priority group 1 started to power on VMs. Has anyone else seen this? I"ve ran two test recoveries, including one where I rebuilt the protection groups and recovery plans from scratch.

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duhaas
Enthusiast
Enthusiast

I've seen an increase in these messages as well since upgrading to version 5.8.1, its getting frustrating

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