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windz1014
Contributor
Contributor

SRM 5.5.1 Reprotect failed

I have my VMware infrastructure in place and working fine. I recently setup SRM 5.5.1 and have my vCenter servers linked. We have 2 EqualLogic arrays. All licensing is in place. Replication is working.

I have one LUN with one VM that I am testing with. I am using array-based replication and I have the SRA installed and configured. I can successfully "Test" a recovery plan and "Recovery" a recovery plan. I cannot "Reprotect" a recovery plan. I have tried making changes to the config on everything I can think of, I have removed and reinstalled a bunch of things but I keep getting the same failed result at the same place (step 1). The error I get is this:

1. Configure Storage to Reverse DirectionError - Failed to reverse replication for device '/vol/LUN2_SRM2_vol/LUN1_SRM2'. SRA command 'reverseReplication' failed for device '/vol/LUN1_SRM2_vol/LUN1_SRM2'. SnapMirror resynchronization failed Ensure that the devices are configured correctly. Check the log files for more details. 2014-06-26 09:49:26 (UTC 0)2014-06-26 09:50:28 (UTC 0)
1.1. Protection Group Web-ProtectionError - Failed to reverse replication for device '/vol/LUN2_SRM2_vol/LUN1_SRM2'. SRA command 'reverseReplication' failed for device '/vol/LUN1_SRM2_vol/LUN1_SRM2'. SnapMirror resynchronization failed Ensure that the devices are configured correctly. Check the log files for more details. 2014-06-26 09:49:26 (UTC 0)2014-06-26 09:50:28 (UTC 0)
  Device "/vol/LUN2_SRM2_vol/LUN1_SRM2":
Error:"SRA command 'reverseReplication' failed for device '/vol/LUN1_SRM2_vol/LUN1_SRM2'. SnapMirror resynchronization failed Ensure that the devices are configured correctly. Check the log files for more details. " SRA command 'reverseReplication' failed for device '/vol/LUN1_SRM2_vol/LUN1_SRM2'. SnapMirror resynchronization failed Ensure that the devices are configured correctly. Check the log files for more details.
1.1.1. Configure Array-based StorageError - Failed to reverse replication for device '/vol/LUN2_SRM2_vol/LUN1_SRM2'. SRA command 'reverseReplication' failed for device '/vol/LUN1_SRM2_vol/LUN1_SRM2'. SnapMirror resynchronization failed Ensure that the devices are configured correctly. Check the log files for more details.

and my storage i use is NetApp Data Ontap 8.1.4 7mode, and error on storage is :

[URL=http://s195.photobucket.com/user/LilT0m/media/error1_zps04770537.png.html][IMG]http://i195.photobuck...

but i still have allow them from NetApp2.

[URL=http://s195.photobucket.com/user/LilT0m/media/error2_zps861fa9d2.png.html][IMG]http://i195.photobuck...

That really make me crazy, i really appreciate about yours comment for help me

Thanks

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7 Replies
windz1014
Contributor
Contributor

somebody help me pls

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basher
VMware Employee
VMware Employee

Not really familiar with NetApp storage configuration, but you should allow the LUNs on both sites because reprotect tries to use the devices on NetApp1 as destination.

Director - VMware Site Recovery Manager
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windz1014
Contributor
Contributor

ya i had allow on both side but they still error ... error3.PNG

                                                                      error4.PNG

i don't know why they warning error  on netapp while i allow all for them

error5.PNG

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windz1014
Contributor
Contributor

This issue make me so bad, somebody pls help me .

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Daniel_Georgiev
VMware Employee
VMware Employee

You need to check in the NetApp log files what is the exact reason of failure because this is a NetApp configuration issue not SRM.

Try with:

1) NetApp doc: https://library.netapp.com/ecm/ecm_download_file/ECMP1224502

SnapMirror resynchronization failed because of various reasons

Message: SnapMirror resynchronization failed. Ensure that the device is in online state and is mapped or exported properly / SnapMirror resynchronization failed. Ensure that the devices are configured correctly. Check the log files for more details.

Cause: The source volume is offline.

Corrective action: Ensure that the volume is online.

2) NetApp Community: https://communities.netapp.com/message/93675

3) Page 30: Deploying VMware vCenter Stie Recovery Manager 4 with NetApp FAS/V-Series Storage Systems

4) Also you can try to reconfigure your env. using VMware video tutorial: https://www.youtube.com/watch?feature=player_embedded&v=L_qISYjTP-g

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basher
VMware Employee
VMware Employee

On the first screenshot it seems that NetApp2 only allows remote access from NetApp1 to LUN2_PRODUCTION_vol and LUN2_SRM_HOLDER_vol. Unless 192.168.90.200 is the IP address of NetApp1...

Director - VMware Site Recovery Manager
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bayupw
Leadership
Leadership

Hi

Which SRA version are you using?

Try to perform a manual reverse resync from NetApp side - not from SRM (reprotect).

If this is a production VM, I would suggest to try to create a new set of LUNs both on protected site & recovery site, perform a snapmirror, break, then reverse resync and see if you get similar error on the newly created LUNs.

Bayu Wibowo | VCIX6-DCV/NV
Author of VMware NSX Cookbook http://bit.ly/NSXCookbook
https://github.com/bayupw/PowerNSX-Scripts
https://nz.linkedin.com/in/bayupw | twitter @bayupw
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