VMware Cloud Community
Belikov_AA
Contributor
Contributor

SRM 5.1, SRA 05.10.3500.0016 and IBM DS3500

Hi,

I'm having trouble in configuring SRA with IBM DS3500.

When I'm going to add an array manager, the wizard returns an error "Unable to add array manager - SRA command 'discoverArrays' failed. Invalid Subsystem Connection Parameters: One or both IP addresses is invalid. IP1=10.0.15.23 IP2=10.0.15.24. Re-enter configuration information and retry operation".

I have primary site with DS3500 and a secondary site with DS3500 too. vCenters and SRMs are 5.1, SRAs are 05.10.3500.0016.

vCenters, SRMs, 4 controllers DS all in the same subnet.

SRM log:

2013-05-16T18:09:25.524+06:00 [03748 verbose 'Storage' opID=7BE0A313-0000003A] Executing array discovery for new array manager 'wscb-vcenter-01'

2013-05-16T18:09:25.524+06:00 [03748 info 'DrTask' opID=7BE0A313-0000003A] Starting task 'dr.storage.StorageManager.createArrayManager4'

2013-05-16T18:09:25.524+06:00 [05416 verbose 'DrTask' opID=7BE0A313-0000003A] Starting VC task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager'

2013-05-16T18:09:25.527+06:00 [05396 info 'SraCommand' opID=7BE0A313-0000003A] Command line for discoverArrays: "C:\Program Files\VMware\VMware vCenter Site Recovery Manager\external\perl-5.14.2\bin\perl.exe" "C:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/IBM/command.pl"

2013-05-16T18:09:25.527+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Input for discoverArrays:

--> <?xml version="1.0" encoding="UTF-8"?>

--> <Command xmlns="http://www.vmware.com/srm/sra/v2">

--> <Name>discoverArrays</Name>

--> <OutputFile>C:\Windows\TEMP\vmware-SYSTEM\sra-output-16-39</OutputFile>

--> <StatusFile>C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191</StatusFile>

--> <LogLevel>verbose</LogLevel>

--> <LogDirectory>C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\Logs\SRAs\IBM</LogDirectory>

--> <Connections>

--> <Connection id="Array">

--> <Addresses>

--> <Address id="IP1">10.0.15.23</Address>

--> <Address id="IP2">10.0.15.24</Address>

--> </Addresses>

--> <Password>***</Password>

--> </Connection>

--> <Connection id="PeerArray">

--> <Addresses>

--> <Address id="IP1">10.0.15.20</Address>

--> <Address id="IP2">10.0.15.21</Address>

--> </Addresses>

--> <Password>***</Password>

--> </Connection>

--> </Connections>

--> </Command>

2013-05-16T18:09:25.535+06:00 [05396 verbose 'SysCommandWin32' opID=7BE0A313-0000003A] Starting process: "C:\Program Files\VMware\VMware vCenter Site Recovery Manager\external\perl-5.14.2\bin\perl.exe" "C:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/IBM/command.pl"

2013-05-16T18:09:25.537+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Resetting SRA command timeout to '300' seconds in the future

2013-05-16T18:09:25.537+06:00 [05396 verbose 'SraCommand' opID=7BE0A313-0000003A] Listening for updates to file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191'

2013-05-16T18:09:25.537+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:25.570+06:00 [04204 verbose 'DrTask' opID=7BE0A313-0000003A] Created VC task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-28'

2013-05-16T18:09:26.579+06:00 [05416 info 'SraCommand' opID=7BE0A313-0000003A] discoverArrays's stdout:

--> Client number 1 starting

--> Calling Service

--> End of response

--> about to close the client socket, keepon = false sock.isClosed = false

--> Back from service

-->

2013-05-16T18:09:26.579+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] Stopped listening for updates to file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-17-191'

2013-05-16T18:09:26.579+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] Cancelling SRA command timeout

2013-05-16T18:09:26.580+06:00 [05416 info 'SraCommand' opID=7BE0A313-0000003A] discoverArrays exited with exit code 0

2013-05-16T18:09:26.584+06:00 [05416 verbose 'SraCommand' opID=7BE0A313-0000003A] discoverArrays responded with:

--> <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

--> <Response xmlns="http://www.vmware.com/srm/sra/v2">

--> <Error code="1105">

--> <ntap:IpAddr xmlns:ntap="http://www.netapp.com/apg/sra/v2">10.0.15.23</ntap:IpAddr>

--> <ntap:IpAddr2 xmlns:ntap="http://www.netapp.com/apg/sra/v2">10.0.15.24</ntap:IpAddr2>

--> </Error>

--> </Response>

-->

2013-05-16T18:09:26.584+06:00 [05416 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.596+06:00 [05416 verbose 'Storage' opID=7BE0A313-0000003A] XML validation succeeded

2013-05-16T18:09:26.596+06:00 [05416 error 'Storage' opID=7BE0A313-0000003A] SRA command discoverArrays failed: (dr.storage.fault.LocalizableAdapterFault) {

--> dynamicType = <unset>,

--> faultCause = (vmodl.MethodFault) null,

--> code = "2d908657-bc51-443d-b960-30ad93cc7c45.1105",

--> arg = (vim.KeyValue) [

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr",

--> value = "10.0.15.23",

--> },

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr2",

--> value = "10.0.15.24",

--> }

--> ],

--> msg = "",

--> }

2013-05-16T18:09:26.597+06:00 [05396 info 'DrTask' opID=7BE0A313-0000003A] Task 'dr.storage.StorageManager.createArrayManager4' failed with error: (dr.storage.fault.CommandFailed) {

--> dynamicType = <unset>,

--> faultCause = (dr.storage.fault.LocalizableAdapterFault) {

--> dynamicType = <unset>,

--> faultCause = (vmodl.MethodFault) null,

--> code = "2d908657-bc51-443d-b960-30ad93cc7c45.1105",

--> arg = (vim.KeyValue) [

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr",

--> value = "10.0.15.23",

--> },

--> (vim.KeyValue) {

--> dynamicType = <unset>,

--> key = "IpAddr2",

--> value = "10.0.15.24",

--> }

--> ],

--> msg = "",

--> },

--> commandName = "discoverArrays",

--> msg = "",

--> }

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.error, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.597+06:00 [05396 info 'DrTask' opID=7BE0A313-0000003A] Work for task 'dr.storage.StorageManager.createArrayManager4' completed - new state 'error'

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.state, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.597+06:00 [05396 verbose 'PropertyProvider' opID=7BE0A313-0000003A] RecordOp ASSIGN: info.completeTime, dr.storage.StorageManager.createArrayManager4

2013-05-16T18:09:26.599+06:00 [05404 verbose 'DrTask' opID=7BE0A313-0000003A] Failing task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-28'

SRM version 5.0.2 and SRA 05.00.3550.0021 in this environment worked fine.

Any suggestion?

Reply
0 Kudos
1 Reply
Belikov_AA
Contributor
Contributor

Tech support VMware says: "Incorrect interpretation ip-adresses with number "0" (not digit)".

All worked after change ip-adresses on controllers DS: 10.0.15.0/24  --->   10.1.0.0/16.

Now I have to appeal to IBM tech support.

Reply
0 Kudos