EMC RecoverPoint Storage Replication Adapter Version 2.1

[gnehme]

Hi everyone,

I'm having issues with this SRA version 2.1! The installation went just fine on both sites. Pairing and mapping is functional between two VCenters.

I have VCenter 5.1, SRM 5.1 running together on a W2K8 R2 on both sites.

After the SRA installation, i tried to "Add Array Manager" on VSphere Client SRM GUI, and i got the error: "Unable to find any array script (SRA) files. You must install SRAs before adding an array manager"

If i try to "Rescan SRAs" i have this error message: "Failed to load SRA from 'E:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/array-type-recoverpoint'. SRA command 'queryInfo' didn't return a response"

Tried to restart/reinstall several times, but it didn't work!

I have exactly the same symptoms on both SRM servers!

Did anyone face this problem?

Thank you

[Gkeerthy]

Did you installed the perl as mentioned in the below link

http://virtualstoragespeak.wordpress.com/2012/01/09/ibm-san-volume-controller-and-storwize-v7000-vmw...

also check the below

http://www.virtuallifestyle.nl/2012/02/site-recovery-manager-hp-p4000-sra-failed-to-load-sra/

[gnehme]

Yes i installed Active Perl on the recovery site to test it but it didn't work

.NET 3.5 is already installed on both servers also.

[gnehme]

Problem solved!

I just reconfigured SRM service to login using local Administrator account (the default is local system) and restarted the service. I rescanned and the SRA is now discovered!

[gnehme]

Hi all,

Just to inform you that the problem is back! Somehow, i donno why, i have the same problem but only on the protected site this time

Im investigating and will add my feedback here once i have relevant information.

Meanwhile, your suggestions are most wlecome!!

[foxp]

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[MikeDeJong]

Did you find a solution to this, we are having the same issue

[MikeDeJong]

Leave it to Java installer to create a headache.  Make sure your Path variable includes the path to Java and it works fine.  The SRM System Log detailed this issue with Java.

[gnehme]

Hi Mike,

Well, i have resolved it by re-installing an English OS. I had a french OS and i found this KB: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=102721...

But the solution described in this KB did not solve the issue . So after many tries, i re-installed my OS in English and it worked.... for few days...

However, now i'm facing a new problem: SRM service is failing due to some authentication issue . I'm working on it...

Thank you

[malhareth1982]

From where you got the SRA version 2.1, can you upload it for me

is it EMC Recover Point SRA 2.1 for Symmetrix

Thanks

[gnehme]

hi malhareth,

Sorry for my late reply. I got it from here: https://my.vmware.com/group/vmware/details?productId=357&rPId=4220&downloadGroup=SRM550_GA

And no it's just the SRA for Recover Point....

Hope this will help you

[Josephvirtual]

If some is still looking for resolution for this, refer to this article.

Cheers!!

[Michemc]

We recently had similar issue at a site with SRM 5.8

"Unable to find any storage replication adapter (SRA) files. You must install SRAs before adding or modifying an array manager"

Found it was caused by the Path variable missing required entries...

Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files\MIT\Kerberos\bin

Added this back in to Windows 2008 R2 host, and reinstalled SRM and SRA adapter and it worked.

Michel.