VMware Cloud Community
rizlared
Contributor
Contributor
Jump to solution

EMC Mirror View Adapter V1.3

After upgrading to SRM 1.0 Update 1, and applying the Update 1 patch 3, I then installed the new EMC CLARiiON Storage Replication Adapter

Version 1.3.0.4 . Big mistake ! (NB we use EMC Clariion CX-320 arrays)

The upgrade to the SRA involes deleteing all protection groups and plans, and then deleting the storage arrays (this isn't an upgrade, its a re-install !).

After completing this I was then unable to connect to any storage array. No DR !!!!!!

After trying fruitless combinations (reboot, reinstall, stop/start services etc etc) I managed to get the following from the SRA log file. (important bit in bold)

Error Details:

seq_id:0 status:1000007 error_msg:The version of STORAPI library is older than the application's build environment context_error_msg:Application built with version 06050375, but library is version 06050373. This is not supported. sublib_id:0 sublib_error_code:0 sublib_error_msg: HRESULT:0xC00407D3

[003904][05/18 15:16:12 970][DiscoverArrays.cpp @000218 DiscoverArrays ] Exit. hr:0xc00407d3

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@001384 InitLogging ] XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@001385 InitLogging ] MirrorView SRA Version: 1.3.0.4

[004464][05/18 15:21:38 453][DiscoverArrays.cpp @000195 DiscoverArrays ] Enter

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@000007 InitStorAPI ] Enter

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@000043 InitStorAPI ] Trying database file: C:\Program Files\VMware\VMware Site Recovery Manager\scripts\SAN\MirrorView SRA\symapi_db.bin

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@000057 InitStorAPI ] StorInit failed. Error Details: seq_id:0 status:1000007 error_msg:The version of STORAPI library is older than the application's build environment context_error_msg:Application built with version 06050375, but library is version 06050373. This is not supported. sublib_id:0 sublib_error_code:0 sublib_error_msg:

[004464][05/18 15:21:38 453][MirrorViewSRACoreUtilities.cpp@000063 InitStorAPI ] StorAPI 'StorInit' for 'NA' failed.

Anyone seen this/know what the resolution is ??

I have deinstalled V1.3.0.4 and reinstall V1.0.0.6 and all is working correctly.

0 Kudos
1 Solution

Accepted Solutions
CHogan
VMware Employee
VMware Employee
Jump to solution

It would appear that you do not have the correct version of the EMC Solutions Enabler product installed.

For adapter version 1.0, you required EMC Solutions Enabler 6.5 or later.

In the release note for adapter version 1.3, it explicity states that you need EMC Solutions Enabler version 6.5.2.

HTH

Cormac

http://cormachogan.com

View solution in original post

0 Kudos
2 Replies
CHogan
VMware Employee
VMware Employee
Jump to solution

It would appear that you do not have the correct version of the EMC Solutions Enabler product installed.

For adapter version 1.0, you required EMC Solutions Enabler 6.5 or later.

In the release note for adapter version 1.3, it explicity states that you need EMC Solutions Enabler version 6.5.2.

HTH

Cormac

http://cormachogan.com
0 Kudos
rizlared
Contributor
Contributor
Jump to solution

Hi Cormac,

yes we are running V6.5.0 !

Thanks

0 Kudos