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LiuShi01
Enthusiast
Enthusiast

VM 15.0.1 无法启动虚拟机

无法使用USB控制器。

只要存在USB控制器,虚拟机无法启动。

部分报错日志信息如下(更具体的见附件):

2018-11-13T22:30:00.673+08:00| vcpu-0| I125: ----------------------------------------

2018-11-13T22:30:00.816+08:00| vcpu-0| I125: VNET: MACVNetConnectToNetwork 'Ethernet0' notify available.

2018-11-13T22:30:00.817+08:00| vcpu-0| I125: HGFSPublish: publishing 2 shares

2018-11-13T22:30:00.821+08:00| vcpu-0| I125: PolicyVMXFindPolicyKey: policy file does not exist.

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Vix: [mainDispatch.c:4233]: VMAutomation_ReportPowerOpFinished: statevar=0, newAppState=1872, success=1 additionalError=0

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Vix: [mainDispatch.c:4150]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=0, err=0).

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Vix: [mainDispatch.c:4150]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Transitioned vmx/execState/val to poweredOn

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Tools: Adding Tools inactivity timer.

2018-11-13T22:30:00.827+08:00| vmx| I125: VUsbUpdateVigorFieldsAndAutoconnect: New set of 4 USB devices

2018-11-13T22:30:00.827+08:00| vmx| I125: USB: Found device [name:Realtek\ USB2.0-CRW vid:0bda pid:0129 path:1/0/0/2 speed:high family:vendor instanceId:USB\\VID_0BDA&PID_0129\\20100201396000000 serialnum:20100201396000000 arbRuntimeKey:1 version:3]

2018-11-13T22:30:00.827+08:00| vmx| I125: USB: Found device [name:Chicony\ HD\ Webcam vid:04f2 pid:b68b path:1/0/0/13 speed:high family:video instanceId:USB\\VID_04F2&PID_B68B\\01.00.00 serialnum:01.00.00 arbRuntimeKey:4 version:3]

2018-11-13T22:30:00.827+08:00| vcpu-1| I125: Intel VT: FlexPriority disabled.

2018-11-13T22:30:00.827+08:00| vcpu-2| I125: Intel VT: FlexPriority disabled.

2018-11-13T22:30:00.827+08:00| vmx| I125: USB: Found device [name:Intel\ 英特尔(R)\ 无线\ Bluetooth(R) vid:8087 pid:0aaa path:1/0/0/14 speed:full family:wireless,bluetooth instanceId:USB\\VID_8087&PID_0AAA\\5&37EF7D9B&0&14 arbRuntimeKey:5 version:3]

2018-11-13T22:30:00.827+08:00| vcpu-1| I125: Intel VT: VPID enabled.

2018-11-13T22:30:00.827+08:00| vcpu-2| I125: Intel VT: VPID enabled.

2018-11-13T22:30:00.827+08:00| vmx| I125: USB: Found device [name:Virtual\ Bluetooth\ Adapter vid:0e0f pid:0008 speed:full family:wireless,bluetooth deviceType:virtual-bluetooth info:0000001 version:3]

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Intel VT: FlexPriority disabled.

2018-11-13T22:30:00.827+08:00| vcpu-3| I125: Intel VT: FlexPriority disabled.

2018-11-13T22:30:00.827+08:00| vcpu-0| I125: Intel VT: VPID enabled.

2018-11-13T22:30:00.827+08:00| vcpu-3| I125: Intel VT: VPID enabled.

2018-11-13T22:30:00.829+08:00| vmx| A100: ConfigDB: Setting sata0:1.fileName = "auto detect"

2018-11-13T22:30:00.836+08:00| vcpu-2| I125: Intel VT enabled.

2018-11-13T22:30:00.836+08:00| vcpu-1| I125: Intel VT enabled.

2018-11-13T22:30:00.837+08:00| vcpu-0| I125: Intel VT enabled.

2018-11-13T22:30:00.837+08:00| vcpu-3| I125: Intel VT enabled.

2018-11-13T22:30:00.978+08:00| mks| I125: MKSControlMgr: connected

2018-11-13T22:30:01.384+08:00| vmx| I125: VUsbUpdateVigorFieldsAndAutoconnect: New set of 4 USB devices

2018-11-13T22:30:01.384+08:00| vmx| I125: USB: Found device [name:Realtek\ USB2.0-CRW vid:0bda pid:0129 path:1/0/0/2 speed:high family:vendor instanceId:USB\\VID_0BDA&PID_0129\\20100201396000000 serialnum:20100201396000000 arbRuntimeKey:1 version:3]

2018-11-13T22:30:01.384+08:00| vmx| I125: USB: Found device [name:Chicony\ HD\ Webcam vid:04f2 pid:b68b path:1/0/0/13 speed:high family:video instanceId:USB\\VID_04F2&PID_B68B\\01.00.00 serialnum:01.00.00 arbRuntimeKey:4 version:3]

2018-11-13T22:30:01.384+08:00| vmx| I125: USB: Found device [name:Intel\ 英特尔(R)\ 无线\ Bluetooth(R) vid:8087 pid:0aaa path:1/0/0/14 speed:full family:wireless,bluetooth instanceId:USB\\VID_8087&PID_0AAA\\5&37EF7D9B&0&14 arbRuntimeKey:5 version:3]

2018-11-13T22:30:01.384+08:00| vmx| I125: USB: Found device [name:Virtual\ Bluetooth\ Adapter vid:0e0f pid:0008 speed:full family:wireless,bluetooth deviceType:virtual-bluetooth info:0000001 version:3]

2018-11-13T22:31:00.829+08:00| vmx| I125: GuestRpcSendTimedOut: message to toolbox-dnd timed out.

Tags (2)
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11 Replies
LiuShi01
Enthusiast
Enthusiast

No one has that problem?

If this is a BUG, how should it be submitted to relevant personnel?

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LiuShi01
Enthusiast
Enthusiast

关闭 VMUSBArbService 服务一切正常。

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LiuShi01
Enthusiast
Enthusiast

为什么没人关注这个问题呢?

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bonnie201110141
VMware Employee
VMware Employee

What exactly did you see when powering on the VM? Any errors pop up?

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LiuShi01
Enthusiast
Enthusiast

无法响应鼠标键盘,VM黑屏,无法通过控制台与VM界面关闭或重启虚拟机。

错误信息,在日志中。

主要错误信息:GuestRpcSendTimedOut: message to toolbox-dnd timed out.

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bonnie201110141
VMware Employee
VMware Employee

The error is irrelevant. Please enable debug in VM > Settings > Options > Advanced, set Gathering debugging information to Full. Reproduce the issue, and collect support data, and upload it again.

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LiuShi01
Enthusiast
Enthusiast

最新日志文件。

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bonnie201110141
VMware Employee
VMware Employee

When you power on the VM, did you see "vmware" logo in guest OS? And did you see whether your guest OS started to boot?

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LiuShi01
Enthusiast
Enthusiast

有时候无法正常进入 guest OS

有时候可以正常进入,当使用 USB 连接 CTL-471 数位板时,会导致 guest OS 无法工作。

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bfghhf
Contributor
Contributor

你好,

     我遇到了与你同样的问题,出现这个问题之前我安装过mac os,使用过unlocker,在这个之后就出现现在这个问题,不知道是不是unlocker导致的这个问题。请问你的问题解决了吗?如果解密了能告诉我一下吗?联系方式1576324301@qq.com

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bonnie201110141
VMware Employee
VMware Employee

请问,你遇到的是什么问题?是Guest OS出现了VMware Logo吗?Guest OS开始boot了吗?

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