GHI_KN
Contributor
Contributor

Recover "My Vmware" old account

Hello,

I created an account at "My VmWare" in 2016 and registered my VSphere license keys.

Now, I have to recover the vcenter license key, but I cannot access this account. The email domain associated does no longer exist, and I cannot change the password. And we have no support already.

What can I do to migrate those license keys and manage them with the new account I have created using my new email address? We are in a hurry, because the vcenter certificates don't work and we cannot backup the virtual machines.

I have been looking for an address to request that change, but I haven't found any.

Thanks in advance.

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1 Reply
scott28tt
VMware Employee
VMware Employee

I would suggest making contact with VMware: https://www.vmware.com/company/contact_sales.html

VMTN is a user community forum.

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