Honest Statement: The VMWare website and portals confuse the hell out of me. I have been a small-time customer for many years and getting to your product is never an easy task. So now we have this "Customer Connect" and when I go there - the "My products" is empty. I open a ticket asking why my years of purchases are gone and I get a response that now I am authorised...but still empty. Why do I need to be authorised for what i have paid for? And why are all my products gone? Truly bizarre way of doing things
