Can't get support

[John_Helios]

"The selected Entitlement Account has no products associated with it. Try selecting a different Entitlement Account to see the products you are entitled to."

There is only one Entitlement Account and i have two paid licenses associated.

[scott28tt]

This area of VMTN is to get help with VMTN, which is a user community forum - you need to make formal contact with VMware.

[John_Helios]

Since VMware is playing hide & seek with customers i thought i could get some help from community.

Maybe can you point me where and how can someone make a formal contact with VMware?

[scott28tt]

Google took me to: https://www.vmware.com/support/contacts.html

Once logged in, you can create requests to query about your entitlement: https://customerconnect.vmware.com/support/non-technical-options

[riclib]

Im having the same issue here, when I tried to request a support I got the warning message as below. The product already registered here and have 4 paid licenses associated as well.

"You do not have any Entitlement Accounts associated with your Customer Connect ID. Please reach out to your VMware Admin or account representative to be added to Entitlement Accounts. You may still describe your issue below to get recommendations on how to address it"

[scott28tt]

Have you tried what I suggested in my last reply?

[danielamesa]

How can I activate a Partner Adeatel license?

[sassyn]

I have the same issue!

Such a poor service from VMWARE

I just paid 2000$ and didn't get the license.

Try to loging to support tells me I dont have access 

Anyone can help?

[scott28tt]

Did you try what I suggested further up this discussion?

https://www.vmware.com/company/contact_sales.html