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[esxi1979]

I have RHEL 6 vm, esxi 6 ..

i tried mount tools i see

The required VMware Tools ISO image does not exist or is inaccessible. vix error code = 21001

I see a note

vmware tools upgrade fails with error :vix error code = 21001 – vConnect-IT

Anyone has any experience on this.

thanks

[esxi1979]

i tried the KB no luck

Call "VirtualMachine.MountToolsInstaller" for object "xxx" on vCenter Server "xxx" failed.

vix error code = 21001

Unable to install VMware Tools. An error occurred while trying to access image file "/usr/lib/vmware/isoimages/linux.iso" needed to install VMware Tools: 5 (Input/output error). Please refer the product documentation or KB article 2129825 for details about how to get VMware Tools package for this guest operating system.

[daphnissov]

You should be using open-vm-tools instead of the built-in tools.

[esxi1979]

thanks for suggestion. I though about it. Here is what i am  not sure.

CentOS 7 or RHEL 7 does install open-vm-tools by default & even latest Ubuntu OS too

RHEL 6 traditinally goes with default one

So what is the best practice for tools , open-vm-tools or the default one ?

thanks

[daphnissov]

open-vm-tools

[daphnissov]

Actually, I just checked (had to refresh my memory), and I don't see open-vm-tools listed explicitly.

I would still try to install it. I can't remember if the default repos have it, but EPEL should. Obviously, if that doesn't work then you'll have to fall back to tar tools, but open-vm-tools would be preferable because you can manage it just like any other RHEL package.