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pblanton
Contributor
Contributor

I cannot activate my VMWare Workstation Pro on Linux

I installed from the bundle file (VMware-Workstation-Full-14.0.0-6661328.x86_64.bundle) on Ubuntu 17.10.

When it got to the point where it asked me about the license key, I skipped it, because it said I could do it later.

After the instllation finished, when I ran VMWare for the first time, it asked me for the license key so I entered it, but it gave me the following error...

"Failed to run /usr/lib/vmware/bin/licenseTool 'enter' '5M221-2K300-H8J93-0KAUP-3TD50' '' '' '14.0' 'VMware Workstation' '/usr/lib/vmware' as user root."

I checked the KB and found an article that was just what I was looking for...

VMware Knowledge Base

But when I sudo ran the suggested command, then this error occurred...

"No protocol specified

xcb_connection_has_error() returned true

Home directory not accessible: Permission denied

No protocol specified

xcb_connection_has_error() returned true

Home directory not accessible: Permission denied

[AppLoader] Use shipped Linux kernel AIO access library.

An up-to-date "libaio" or "libaio1" package from your system is preferred.

No protocol specified

** (vmware-enter-serial:766): WARNING **: Could not open X display

No protocol specified

(vmware-enter-serial:766): Gtk-WARNING **: cannot open display: :0"

As a punt, I uninstalled the bundle file, and re-ran the installer. This time, I entered the license key when the installer asked me for it. The installation finished without any errors, then prompted me for the license key again when I started it up for the first time. It still fails when I enter it. 😞

Any ideas?

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1 Reply
vijayrana968
Virtuoso
Virtuoso

Make sure the key is correct. Go to the VMware site with your login and verify the key for product you have downloaded. VMware Knowledge Base

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