Changes to AirWatch Training

robertthompson · ‎03-31-2017

An article was added to the section Product Announcements.

Exciting changes to AirWatch Training are on the way! by Jordan

AirWatch Training will soon be migrating from myAirWatch to myLearn to better suit your education needs! In myLearn, users can enroll in formal training, sign up for on-demand training, view course data sheets, and access free courses such as:

VMware Workspace ONE Fundamentals
VMware Identity Manager Fundamentals
VMware AirWatch Fundamentals (coming soon!)

Check out the Workspace ONE, AirWatch & Identity learning paths here for more information.

Please note that May 10th will be the last day users can access AirWatch Academy Courses and Labs within myAirWatch.

Accreditations

If you completed an instructor-led training course before March 25th, 2017* you will complete the relevant exam through myAirWatch to earn and access your Accreditation. Remember, you have 45 days post-training to take and pass accreditation exams. More information can be found in the training follow-up email you received at the conclusion of your class.

If you completed an instructor-led training course after March 25th , 2017* you will complete the relevant exam through myLearn to earn and access your Accreditation. More information can be found in the training follow-up email you received at the conclusion of your class.

*VMware Partners – Continue to complete exams and access Accreditations via Partner Central

More exciting changes are on the way so please Subscribe to this page to stay up to date with the latest information!

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robertthompson · ‎03-31-2017

Also related to this

From: Kelsey Barber

Sent: Wednesday, March 29, 2017 7:46 AM

Subject: RE: Instructor Action Required: Update to Exam Enablement Process - Week of March 27

Hi team – Ryan brought up a question regarding exam enablement that I should have clarified in my original message.

The Shared Services team performs class closure activities on Friday each week. That means students taking a two-day Configure and Manage course will have to wait until the end of the week to receive the follow up message and exam instructions. Please set this expectation with the students in your classes.

Thanks,

Kelsey Barber (Bouton)

Global Operations Team Lead

AirWatch Education Services

From: Kelsey Barber

Sent: Thursday, March 23, 2017 10:42 AM

Subject: Instructor Action Required: Update to Exam Enablement Process - Week of March 27

Hi team,

We have good news for instructors! You may be aware that our team has an initiative to move out of myAirWatch over the coming months. Part of this transition includes changing the way students take Accreditation exams. Starting next week, all students (customers, partners, non-associated) will take their exams through myLearn. Exams will be enabled by Shared Services teams in Bangalore/Costa Rica and they will send the follow-up email as part of the class closure process.

Process starting week of March 27

1. Instructor submits Class Roster (standard process)

2. Instructor to mark attendance in myLearn at the end of training (standard process)

3. Shared Services will enable the exams for students who completed training (NEW)

4. Shared Services will send the follow-up email from myLearn (NEW)

5. Shared Services will close the class (standard process)

Action for Instructors

For all classes starting after March 27, do not enable exams for any of your students in AirWatch Salesforce. Note: you are still required to enable exams for the classes that have ended prior to March 24.

Action for VCI program (Andy/Robert/Pavan)

Please contact any active VCIs in your Geo and update them on process. Currently, they submit a ticket to training@air-watch.com to initiate exam enablement and follow-up emails. This action will no longer be required. They only need to submit the roster and mark attendance.

Additional Notes for Reference

• James will be updating the follow-up emails in myLearn with new instructions for students.

o Instructions will include how to access exams and how to “subscribe” to the relevant accreditation plan in myLearn.

• James will be updating the instructor handbook with new process.

• We will be transferring all customer/internal employee’s active accreditations to myLearn before moving out of myAirWatch. (This requirement is currently being reviewed by the myLearn IT team).

o The Ops team will not transfer myLearn accreditations to myAirWatch at the request of customers (as the accreditations will soon be inaccessible via myAW)

James and I will keep you updated on relevant information for moving out of myAirWatch (such as timeline, customer communications, reaccreditation in the future, etc). If you have any questions in the meantime, please let us know.