CRITICAL ANNOUNCEMENT: Workspace ONE vApp Org Migration - Go Live Monday December 16th

[jmalteseVMware]

Announcement

Beginning December 16^th and December 23^rd, the following Workspace ONE ILT courses will be launching through the hands-on lab login workflow which utilizes remote desktop connection to connect to EDU lab servers. EDU Lab Support will be the primary channel for support with Workspace ONE labs moving forward.

How to Launch Workspace ONE Labs:

1. Lab Access Video Instructions Presented by Joel West:   https://vmware.zoom.us/recording/share/wpZ2OPsmjbcMIo4GC0FOFfeLVgKw02gA17fgpRlH2fuwIumekTziMw​

Lab Access Updates by Release Date

Individual Workspace ONE Courses: One vApp per Class

December 16th

1. VMware Workspace ONE: Skills for Unified Endpoint Management [v19.x]
2. VMware Workspace ONE: Integrating the Digital Workspace [v19.x]
3. VMware Workspace ONE: Unified Endpoint Management Troubleshooting [v19.x]
4. VMware Workspace ONE: Unified Endpoint Management Bootcamp [v19.x]

December 23rd

1. VMware Workspace ONE: Advanced Integration [v19.x]
2. VMware Workspace ONE: Unified Endpoint Management Windows 10 [v9x.]

Combination Workspace ONE Coures: Includes 2 or more vApps per class)

December 16th

1. VMware Workspace ONE: Deploy and Manage [v19.x]

1. Lab: Skills for Unified Endpoint Management [v19.x]
2. Lab: Integrating the Digital Workspace [v19.x]

2. VMware Workspace ONE: Unified Endpoint Management Bootcamp [v19.x]

1. Lab: Skills for Unified Endpoint Management [v19.x]
2. Lab: Unified Endpoint Management Troubleshooting [v19.x]

December 23rd

1. VMware Workspace ONE: Unified Endpoint Management Troubleshooting, Adv Integration and Design Fast Track [v19.x]*
   1. Lab: Unified Endpoint Management Troubleshooting [19.x]
   2. Lab: Advanced Integration [v19.x]
2. VMware Workspace ONE: Advanced Integration and Design [v19.x]*
   1. Lab: Advanced Integration [v19.x]

*Note: Combo courses C and D both include a “paper lab” for course Workspace ONE: Design [v19.x]. This is a written lab, meaning there is no vAPP for this course.

What will changing beginning Dec 16th for Workspace ONE Labs?

1. The above Workspace ONE ILT Courses will launch their labs through RDP. Please watch Joel West’s video instructions for detailed instructions.
2. All lab manuals have been updated to reflect the new deployment process.
3. Adam Esch will not be sending vCloud Director credentials or SaaS credentials for upcoming December 16^th courses. 
   1. Students will generate any necessary SaaS credentials on their own using a tool now staged on the student vAPPs.
4. Courses listed for the Dec 23^rd launch will continue to receive credentials from Adam Esch until they’re release. Afterwards, these courses will go through the same workflow as the rest of the labs.
5. Lab support for Workspace ONE should be directed to Edu Lab Support (edulabsupport@vmware.com).
   1. Trainers can also open support cases via http://help.vmeduc.com/.
   2. The EDU lab support team will troubleshoot and escalate as needed to the lab and course developers.

*Note: Legacy VMware AirWatch and Workspace ONE [v9.x] courses will not be impacted by the above workflow change. These courses are scheduled for end of life Q1 FY2021.