VMware Cloud Community
RoseWahlin
Contributor
Contributor

Unable to initialize installer. Is /tmp writable ?

Our customer cannot run our installer on macOS, and gets the error:

Unable to initialize installer.
Is /tmp writable ?

They are having trouble changing the permissions on their  /tmp directory to be writable. Is there any way to specify an alternate temp directory?

Thank you!

Reply
0 Kudos
3 Replies
michieldhont_
Hot Shot
Hot Shot

Hi Rose,

You can try setting BITROCK_TEMP_FOLDER environment variable with an alternative path before running the installer.

BITROCK_TEMP_FOLDER=/alternative/folder ./installbuilder.app/Content/MacOS/installbuilder.sh   

Regards,
Michiel

 

Reply
0 Kudos
RoseWahlin
Contributor
Contributor

Hello Michiel, 

We tried this, and still got the error:

$ BITROCK_TEMP_FOLDER=~/tmp ./<installername>.app/Contents/MacOS/installbuilder.sh
Unable to initialize installer.
Is /tmp writable ?

We also tried exporting BITROCK_TEMP_FOLDER, and it still didn't work.

(Note that we intentionally set /tmp to not be writable to reproduce the issue our customer is seeing.)

 

Thank you!

Rose

Reply
0 Kudos
michieldhont_
Hot Shot
Hot Shot

Hi Rose,

Could you create a ticket in MyVMware so we can investigate it further? 

Regards,

Michiel

Reply
0 Kudos