Need to uninstall/reinstall horizon agent after open-vm-tools updates??

[rleonardq]

my linux vm's running horizon agent 2209 did their monthly update/reboot this weekend including open-vm-tools.  after that i got the dreaded black screen on the client.  according to event db the session was opened.  tried reboot on both ends with no luck.  multiple users, multiple pools, all took updates and reboots.

i ended up completely uninstalling the agent, rm /etc/vmware and reinstall and that fixed it.

i am just in the eval process of horizon.  is this expected behavior?  i sure hope not 

[zhiminli]

It may related to the system update. But I wonder if the issue is caused by open-vm-tools update. Do you still have the logs (both agent and client) when the issue occurs?

[Anobix67]

Have you tried downgrading open-vm-tools to see if the issue is resolved?

Trying to build an IC pool with Ubuntu 22.04 LTS and console access works fine 100% of the time, but will randomly get a black screen connecting in via horizon client. 

[rleonardq]

yes i tried uninstalling/reinstalling tools, agent, etc.  i have narrowed it down to the latest ubuntu 22 update breaks the gnome display part of the agent when trying to run the agent VM in local user login only, not bound to AD via SSSD.  binding  to AD and reinstalling the agent with -A yes flags "fixes" it.  ubuntu 20 latest updates work fine.  here is a synopsis

agent & client versions 2209 and  2212 behave the same way.  i have a ticket with vmware open and will update when fixed

ubuntu 22 not updated - works
open-vm-tools-desktop/jammy-updates,jammy-security,now 2:11.3.5-1ubuntu4.1 amd64 [installed]
open-vm-tools/jammy-updates,jammy-security,now 2:11.3.5-1ubuntu4.1 amd64 [installed]
glxinfo -B
Version 22.0.5

ubuntu 22 updated - does not work
open-vm-tools-desktop/jammy-updates,now 2:12.1.0-1~ubuntu0.22.04.1 amd64 [installed]
open-vm-tools/jammy-updates,now 2:12.1.0-1~ubuntu0.22.04.1 amd64 [installed]
glxinfo -B
Version: 22.2.5

ubuntu 20 not updated - works
open-vm-tools-desktop/focal-updates,now 2:11.3.0-2ubuntu0~ubuntu20.04.4 amd64 [installed]
open-vm-tools/focal-updates,now 2:11.3.0-2ubuntu0~ubuntu20.04.4 amd64 [installed,automatic]
glxinfo -B
Version: 21.2.6

ubuntu 20 updated - works
open-vm-tools-desktop/focal-updates,now 2:11.3.0-2ubuntu0~ubuntu20.04.4 amd64 [installed]
open-vm-tools/focal-updates,now 2:11.3.0-2ubuntu0~ubuntu20.04.4 amd64 [installed,automatic]
glxinfo -B
Version: 21.2.6