Horizon client- Ubuntu 22.04 - Installation was unsuccessful

[ismailhussain22]

Dear community members,

Good Day 🙂

I am trying to install VMware-Horizon-Client-2203-8.5.0-19586897.x64 in Ubuntu 22.04 LTS but installation was unsuccessful.  

However, VMware-Horizon-Client-2203 works fine with Ubuntu 20.04. Is there any work around to install in Ubuntu 22.04.

Attached the log and screenshot. 

I tried to create a virtual python 3.9 environment to install Horizon client but still same problem.

With Thanks,

Ismail

[addineen]

I'm having the same issue, it seems 22.04 is not on the list of supported versions unfortunately. Anyone know when this might change?

[shady321]

Same issue here.

Does anyone have a fix for this yet?

[Jeffmontgomery]

Same issue

[_countdorkula · Accepted solution]

It sounds like the same issue as referenced here:

https://www.reddit.com/r/Fedora/comments/qrntli/tip_to_those_who_need_to_use_vmware_horizon/

I just confirmed, If you install python2 the horizon client will install.

sudo apt install python2

Then install the horizon client

[ismailhussain22]

Hi, 

I followed same steps as mentioned in reddit post.. And it works.

Both python 3.9 and python 2 works..

As simple suggested by "Countdorkula"

1.sudo apt install python2

2.sudo sh ./VMware-Horizon-Client-2203-8.5.0-19586897.x64.bundle

3. Accept the agreement.. ...around 14.23

4. "Yes" for all options

5. Done.

Thanks,

Ismail

[mike987]

unfortunately not in my case

14.21. Replace Section 13.23 (“VMware,” “We,” or “Us”) with the
following:
“‘VMware,’ ‘We,’ or ‘Us’ means VMware, Inc., a Delaware
corporation.”

Do you agree? [yes/no]: yes

The product is ready to be installed:
Media Optimization for Microsoft Teams
PCoIP
Horizon Client
Press Enter to begin installation or Ctrl-C to cancel.

Traceback (most recent call last):
File "/usr/lib/python2.7/logging/handlers.py", line 76, in emit
if self.shouldRollover(record):
File "/usr/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
msg = "%s\n" % self.format(record)
File "/usr/lib/python2.7/logging/__init__.py", line 741, in format
return fmt.format(record)
File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
raise e
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 26: ordinal not in range(128)
Logged from file shell.py, line 159
Rolling back VMware Installer 2.1.0
Deconfiguring...
[# ] 2%

[######################################################################] 100%
Installation was unsuccessful.

[adlerhn]

There is no option to install python3.9 on Ubuntu 22.04. I've tried both python3.10 and python2 solutions above and the install script fails silently. On the error log I can see:

[2022-05-19 19:23:18,862] Rollback failed
Traceback (most recent call last):
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/transaction.py", line 456, in RunThreadedTransaction
txn.Execute(actions)
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/transaction.py", line 218, in Execute
u.Load(self.temp) # Up to load to create the connection and set up a remote component.
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/install.py", line 118, in Load
self.component.installDir)
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/component.py", line 215, in _getInstallDir
return CONFDIR.joinpath('components').joinpath(self.name).joinpath(self.version)
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/files.py", line 97, in __getattr__
if func and isinstance(func, collections.Callable):
AttributeError: module 'collections' has no attribute 'Callable'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/transaction.py", line 507, in RunThreadedTransaction
txn.Execute(ActionsFromComponents(resolveResults))
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/transaction.py", line 218, in Execute
u.Load(self.temp) # Up to load to create the connection and set up a remote component.
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/install.py", line 118, in Load
self.component.installDir)
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/component.py", line 215, in _getInstallDir
return CONFDIR.joinpath('components').joinpath(self.name).joinpath(self.version)
File "/tmp/vmis.vxXBh8/install/vmware-installer/vmis/core/files.py", line 97, in __getattr__
if func and isinstance(func, collections.Callable):
AttributeError: module 'collections' has no attribute 'Callable'

[BluMoon777]

Thanks, installing python 2 got it working for me on 22.04. I also made sure to install libudev0 as mentioned in the software requirements.