VMware Horizon Community
reckor
Contributor
Contributor

E001: PANIC: VERIFY bora/lib/ssl/ssl.c:1952

Dear all,

I've recently installed the latest Horizon Client for Linux via bundle installation. After connecting to my work PC I'm receiving the following error "Error connecting to the server".

I ran the vmware-log to generate the log files where I could see the aforementioned message is coming from this part "E001: PANIC: VERIFY bora/lib/ssl/ssl.c:1952".

As I was able to connect using another Linux env the error is not coming from the server. 

Appreciate any support.

Thank you

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Albertovich
Enthusiast
Enthusiast

Hi:

Could you post more data?

Linux distro, kernel versión, vmware-view command output.

regards

 

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DevVM19912021
Contributor
Contributor

Hi @Albertovich ,

I got the same issue, the issue happened on Unbuntu 20.04 and kernel 5.8. I didn't found the issue on Ubuntu 18.04, 16.04

021-12-09T04:12:11.034Z| host-227512| I005: Backtrace:
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[0] 00007ffeab0ba8d0 rip=00007ff6f6f1723b rbx=0000000000000029 rbp=00007ffeab0ba8d0 r12=00005624f8904160 r13=00007ffeab0bad08 r14=0000000000000028 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[1] 00007ffeab0bad00 rip=00007ff6f6e000bc rbx=0000000000000029 rbp=00005624fa5f7970 r12=00007ff6f658ba80 r13=00007ff6f6f61677 r14=0000000000000028 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[2] 00007ffeab0bade0 rip=00007ff6f6e0114a rbx=0000000000000029 rbp=00005624fa5f7970 r12=00007ff6f658ba80 r13=00007ff6f6f61677 r14=0000000000000028 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[3] 00007ffeab0bae00 rip=00007ff6f6e0f7cf rbx=0000000000000029 rbp=00007ffeab0bae00 r12=00005624fa5f5c50 r13=00007ff6f6f61677 r14=0000000000000028 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[4] 00007ffeab0bae60 rip=00007ff6f6dce183 rbx=0000000000000001 rbp=00005624fa57d1e0 r12=0000000000000000 r13=00005624fa5a3770 r14=00007ffeab0baec0 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[5] 00007ffeab0baf90 rip=00007ff6f6dd0261 rbx=00005624f88b6500 rbp=0000000000000000 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[6] 00007ffeab0bafc0 rip=00005624f8729387 rbx=00005624f88b6500 rbp=00007ffeab0bb000 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[7] 00007ffeab0bb010 rip=00005624f8720bfb rbx=00005624f88b6500 rbp=00007ffeab0bb040 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[8] 00007ffeab0bb050 rip=00005624f8723f23 rbx=00005624f88b6500 rbp=00007ffeab0bb080 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[9] 00007ffeab0bb090 rip=00005624f8728377 rbx=00005624f88b6500 rbp=00007ffeab0bb0e0 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[10] 00007ffeab0bb0f0 rip=00005624f870b77c rbx=00005624f88b6500 rbp=00007ffeab0bb120 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[11] 00007ffeab0bb130 rip=00005624f870c939 rbx=00005624f88b6500 rbp=00007ffeab0bb140 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[12] 00007ffeab0bb150 rip=00007ff6f6bc60b3 rbx=00005624f88b6500 rbp=0000000000000000 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[13] 00007ffeab0bb220 rip=00005624f870ae1e rbx=0000000000000000 rbp=0000000000000000 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: Backtrace[14] 00007ffeab0bb228 rip=0000000000000000 rbx=0000000000000000 rbp=0000000000000000 r12=00005624f870adf0 r13=00007ffeab0bb230 r14=0000000000000000 r15=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[0] 00007ffeab0ba8d0 rip=00007ff6f6f1723b in function (null) in object vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[1] 00007ffeab0bad00 rip=00007ff6f6e000bc in function (null) in object /vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[2] 00007ffeab0bade0 rip=00007ff6f6e0114a in function (null) in object /vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[3] 00007ffeab0bae00 rip=00007ff6f6e0f7cf in function (null) in object /vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[4] 00007ffeab0bae60 rip=00007ff6f6dce183 in function (null) in object /vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[5] 00007ffeab0baf90 rip=00007ff6f6dd0261 in function VixDiskLib_InitEx in object /vmware-vix-disklib-distrib/lib64/libvixDiskLib.so.7.0.2 loaded at 00007ff6f6d91000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[6] 00007ffeab0bafc0 rip=00005624f8729387 in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[7] 00007ffeab0bb010 rip=00005624f8720bfb in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[8] 00007ffeab0bb050 rip=00005624f8723f23 in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[9] 00007ffeab0bb090 rip=00005624f8728377 in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[10] 00007ffeab0bb0f0 rip=00005624f870b77c in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[11] 00007ffeab0bb130 rip=00005624f870c939 in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[12] 00007ffeab0bb150 rip=00007ff6f6bc60b3 in function __libc_start_main in object /lib/x86_64-linux-gnu/libc.so.6 loaded at 00007ff6f6b9f000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[13] 00007ffeab0bb220 rip=00005624f870ae1e in function (null) in object ./app loaded at 00005624f8702000
2021-12-09T04:12:11.034Z| host-227512| I005: SymBacktrace[14] 00007ffeab0bb228 rip=0000000000000000
2021-12-09T04:12:11.034Z| host-227512| W003:
2021-12-09T04:12:11.034Z| host-227512| W003+ The core dump limit is set to ZERO; no core dump should be expected
2021-12-09T04:12:11.034Z| host-227512| I005: Msg_Post: Error
2021-12-09T04:12:11.034Z| host-227512| I005: [msg.log.error.unrecoverable] VMware Virtual Disk Development Kit unrecoverable error: (host-227512)
2021-12-09T04:12:11.034Z| host-227512| I005+ VERIFY bora/lib/ssl/ssl.c:1952
2021-12-09T04:12:11.034Z| host-227512| I005: [msg.panic.haveLog] A log file is available in "/tmp/vmware-root/vixDiskLib-227512.log".
2021-12-09T04:12:11.034Z| host-227512| I005: [msg.panic.requestSupport.withoutLog] You can request support.
2021-12-09T04:12:11.034Z| host-227512| I005: [msg.panic.requestSupport.vmSupport.windowsOrLinux]
2021-12-09T04:12:11.034Z| host-227512| I005+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
2021-12-09T04:12:11.034Z| host-227512| I005+ You can also run the "vm-support" script in the Workstation folder directly.
2021-12-09T04:12:11.034Z| host-227512| I005: [msg.panic.response] We will respond on the basis of your support entitlement.
2021-12-09T04:12:11.034Z| host-227512| I005: ----------------------------------------
2021-12-09T04:12:11.034Z| host-227512| I005: Exiting

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Albertovich
Enthusiast
Enthusiast

Hi:

Pretty ugly terminal output there XD

Have you tried the newer vmware horizon client versions?

 

regards

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overgosn
Contributor
Contributor

vddk only support the libssl.so.1.0.2. Your program linked a libssl with different version, which may be the default libssl.so in /lib64.

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